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Google Your Shop - What Do You See?

Go and enter the name of your shop at Google.com. Try putting quote marks around the name of your shop, like “Main Street Auto Care.” Now try entering the city where you are located with the name of your shop. What did you find? Your shop’s website?...

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Tennessee Shop Offers Discounts To Customers In Need

Price is often the biggest sticking point in an auto repair job. Some customers just have no feel for what certain services or parts cost, others have perhaps been treated poorly in the past (or are cheap), and some just flat out do not have the money....

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Technicians Are Modern-Day 'Code Talkers'

During World War II, the U.S. enlisted the help of Navajo and Comanche Native Americans as radio operators to use a code involving their language to disguise the real message over unsecured radio waves. If they were going to say the word “army,”...

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Vehicle Unit Increase; Import-Rich VIO Are A Boon for Import Specialists

Need a dose of good news for your business? Then hear this: The influx of new vehicles in the market will lay the foundation for bountiful aftermarket service and repair opportunities. And, with import vehicle sales continuing an ­upward climb, there...

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Honda: Engine Shuts Off, But Power Mode Stays In ‘On’ or ‘Accessory’

Applies To: Honda Insight models with one-push start Customers might complain that when they shift into park and shut off the engine, that the power mode stays in On or Accessory. Honda says the culprit could be a misadjusted shift cable. If the...

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Import Oil Specification Primer

As engine technology has evolved and fuel efficiency standards have tightened, oil specs have increased in importance. Using the wrong viscosity could set a fault code in some applications or interfere with the normal operation of the variable valve...

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10 Alignment Tips to Help You See Past The Angles

1. Talk to the driver. Always ask questions at the time the vehicle is written up. Find out why customers think they need an alignment. 2. Take notes. Nothing is worse than a repair order that just says “perform alignment” or “needs alignment.”...

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What to Know About Modern Air Ride Systems

GM, Ford, BMW and just about every other manufacturer has a 10-year-old vehicle on the road with an air ride suspension at the rear or at all four corners. These systems could be as exotic as a Land Rover Defender or as common as a Ford Explorer....

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Slipping Clutch: Improper Flywheel Step and Cup Dimensions

Slipping is one of the most common clutch related concerns. A slipping condition can occur after years of service or immediately after installation of a new clutch and is caused by various scenarios. One of the most commonly seen and easily prevented...

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Oldsmobile: Engine Overheats, Replaced Engine Coolant Thermostat

Model: 2003 Oldsmobile Alero Complaint The customer states the engine is overheating. Sometimes DTC P0125 Engine Coolant Temperature (ECT) Insufficient for Closed Loop Fuel Control will be present. Cause Observed the engine coolant temperature...

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Avoid Alternator Returns, Make Peace With Your Parts Suppliers

If the charging voltage is low, or the alternator isn’t putting out enough current to keep up with the electrical loads that are placed upon it, don’t automatically assume the starter or alternator is bad and needs to be replaced (unless you’re...

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Solving Carbon Deposits In Direct Fuel Injection Engines

Symptom: Misfire codes, stumbling and suspicious fuel trim numbers. On a scan tool, the engine may show a loss in volumetric efficiency. The driver may complain about a loss of power, poor fuel economy and hard starts. Cause: Carbon deposits on...

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Guess the Tool

Answer: Air Ratchet Winner: Josh Gaylord, technician at Randy's Import Service in Waukesha, WI. Read More
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Check Out The January Issue Of ImportCar Magazine

A digital version of the January issue of ImportCar is available on-line. CLICK HERE to access the easy-to-view digital version that features articles on Speed Density Systems, Next Generation Start/Stop...More

Veyance Technologies Announces Gatorback Club Grand-Prize Winner

Veyance Technologies has announced Paul Deanne of Accurate Auto Service in Snohomish, Wash., is its 2014 Gatorback Club grand-prize winner. In addition to the regular Gatorback Club rewards offered...More

Vehicle Unit Increase; Import-Rich VIO Are A Boon for Import Specialists

Need a dose of good news for your business? Then hear this: The influx of new vehicles in the market will lay the foundation for bountiful aftermarket service and repair opportunities. And, with import...More

Honda: Engine Shuts Off, But Power Mode Stays In ‘On’ or ‘Accessory’

Applies To: Honda Insight models with one-push start Customers might complain that when they shift into park and shut off the engine, that the power mode stays in On or Accessory. Honda says the culprit...More

10 Alignment Tips to Help You See Past The Angles

1. Talk to the driver. Always ask questions at the time the vehicle is written up. Find out why customers think they need an alignment. 2. Take notes. Nothing is worse than a repair order that just...More

What to Know About Modern Air Ride Systems

GM, Ford, BMW and just about every other manufacturer has a 10-year-old vehicle on the road with an air ride suspension at the rear or at all four corners. These systems could be as exotic as a Land...More

Oldsmobile: Engine Overheats, Replaced Engine Coolant Thermostat

Model: 2003 Oldsmobile Alero Complaint The customer states the engine is overheating. Sometimes DTC P0125 Engine Coolant Temperature (ECT) Insufficient for Closed Loop Fuel Control will be present. Cause Observed...More

Avoid Alternator Returns, Make Peace With Your Parts Suppliers

If the charging voltage is low, or the alternator isn’t putting out enough current to keep up with the electrical loads that are placed upon it, don’t automatically assume the starter or alternator...More