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Proactive National Car Care Month Plan Could Lead To More Business

As gas prices continue to drop, ­consumers will have a few more dollars in their pockets to spend on essentials, like vehicle repair and service. Getting customers to spend some of those dollars in your shop should be one of your goals this spring. With...

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Do Training, Technology And Parts Sourcing Issues Keep You Up At Night?

We often hear that the things that keep shop owners awake at night pertain to profitability, productivity, training, keeping up with technology, shop operations/expenses and parts quality/availability. This month, we hear directly from one of your...

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Top 10 Automotive Repair Shop Pet Peeves

No two days are the same for the owner of a repair shop. Every day brings its unique set of challenges to overcome, but, for the most part, the day progresses along and one day passes to the next. But, there are those occasions when certain daily activities...

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Pinpointing the Source of Mercedes-Benz Fuel Leaks

If you’re paying attention, there are more and more European cars on the roads these days. And, if you’re doing repair and service on ­European vehicles, there’s a good chance you’ll see several Mercedes-Benz E-Class cars in your shop. Between...

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Engine Coolant Temperature Diagnostics

While old-school cooling system service often ­focused on coolant leaks and overheating engines, let’s begin thinking “new-school” by looking at modern cooling systems through the eyes of the engine coolant temperature (ECT) sensor. Coolant temperature...

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Volkswagen: Parking Indicator Sounds Off with No Obstacle

Customer complains that the parking assistance issues warning sounds for both the front and/or rear of vehicle with no obstacle in range. Water intrusion into sensor holders is causing corroded plug contacts and sensor electrical pins, which results in...

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Pontiac Grand Am: P0442, Replaced Gas Cap

Year: 2003 Complaint The customer states the check engine light is on. Cause Connected a scan tool and found code P0442 - Evaporative Emission System Leak Detected (small leak). Performed a visual inspection of the evaporative emissions system, but...

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Converter Codes: How Long Will the Light Stay Out?

A moral dilemma that many shops encounter on a regular basis: A good customer comes in with the engine light ablaze. Running the usual diagnostics, you encounter a catalytic converter efficiency code, a slow to respond oxygen sensor or some proprietary...

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Weak Air Ride Compressor Diagnostics

Air ride systems always used to have two diagnostic paths: either the vehicle was riding low or the compressor blew a fuse. Today’s modern vehicles have computer-controlled air ride units at all four corners that can pose a unique diagnostic challenge...

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Ford: Smoke From Vehicle When Starting

Vehicle: 2005 Ford Taurus SE, 3.0L Complaint: The customer says smoke comes from vehicle when starting. Cause: Confirmed the customer’s complaint and found smoke coming from the vehicle when the engine was started. Inspected the vehicle and found...

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R-1234yf Safety Procedure Checklist

Remember that R-1234yf is only mildly flammable. To become flammable, the mixture of air and refrigerant in a closed area like a vehicle cabin would need to be between 6.5% and 12.3% of the chemical vapor. This mixture must then experience a significant...

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Refrigerant Revolution: What R-1234yf Means for Service, Equipment, Safety

The new R-1234yf refrigerant is more than just a new jumble of numbers and letters on a label. For your shop, R-1234yf means several new procedures, a certification and new equipment in order to properly handle these new systems. Why the difference...

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Home Products New Blue-Point Pocket iQ Makes Light Work of Heavy-Duty Vehicles

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The new Blue-Point Pocket iQ (EEHD181030S) is a versatile, handheld diagnostic tool that can be used for all commercial vehicles from light duty to Class 8 trucks. Powered by NEXIQ, this scan tool is sure to be a productivity and efficiency enhancer when it comes to heavy-duty service work.

“Whether you are in charge of an entire fleet or you just need to run occasional diagnostics on a service vehicle or two, the new Pocket iQ is the fastest way to get the answers you need to keep those trucks, vans and equipment on the road,” said David Brekke, category manager for Snap-on.

The new Blue-Point Pocket iQ by NEXIQ Technologies is the perfect heavy-duty scan and triage tool for dealers/fleet service writers, shop technicians, owner operators, maintenance facilities and fleet shops. Features and benefits include:

• For medium- and heavy-duty trucks:  reads active fault codes; reads and clears inactive fault codes; monitors J1708 and J1939 engine, brake and transmission data.

• For light-duty trucks:  reads active fault codes; reads and clears inactive fault codes; monitors OBD II engine data.

• Reporting tools enable technicians to save vehicle diagnostic and fleet performance information in PDF or text format. Reports can be printed to a standard PCL3 printer or transferred to a memory stick.

• Port allows for future updates/upgrades and provides the ability to download reports to your memory stick.

Customers can find out more about the Blue-Point Pocket iQ (EEHD181030S) powered by NEXIQ Technologies by  contacting their participating Snap-on franchisee or representative, visiting www.snapon.com or by calling toll free 877-SNAPON-4 (877-762-7664).

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TechShop Staff Writers

TechShop Staff Writers

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Pinpointing the Source of Mercedes-Benz Fuel Leaks

If you’re paying attention, there are more and more European cars on the roads these days. And, if you’re doing repair and service on ­European vehicles, there’s a good chance you’ll see several...More

Jenny Products Offers Line of Electric Two-Stage Stationary Air Compressors

Jenny Products, Inc. offers a line of electric two-stage, horizontal-tank stationary air compressors. Ideal for applications requiring greater pressure, the line displaces between 9.1 and 107.0 cfm at...More

Pinpointing the Source of Mercedes-Benz Fuel Leaks

If you’re paying attention, there are more and more European cars on the roads these days. And, if you’re doing repair and service on ­European vehicles, there’s a good chance you’ll see several...More

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While old-school cooling system service often ­focused on coolant leaks and overheating engines, let’s begin thinking “new-school” by looking at modern cooling systems through the eyes of the engine...More

Pontiac Grand Am: P0442, Replaced Gas Cap

Year: 2003 Complaint The customer states the check engine light is on. Cause Connected a scan tool and found code P0442 - Evaporative Emission System Leak Detected (small leak). Performed a visual...More

Converter Codes: How Long Will the Light Stay Out?

A moral dilemma that many shops encounter on a regular basis: A good customer comes in with the engine light ablaze. Running the usual diagnostics, you encounter a catalytic converter efficiency code,...More

Origins of the ‘Bendix’ starter

Every now and then you will run into an old-timer who uses the term “Bendix” in reference to the starter. You may think brakes when you hear this term, but there is some interesting history behind...More

GM: Eliminating Air Conditioning Odor

Models: 2014 and prior GM passenger cars and trucks Some customers may comment about musty odors emitted from the HVAC system at startup in hot, humid conditions. Cause This condition may be caused...More