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The Problem With Living In The 'Now'

I once had a shop manager who concentrated on the “now.” Every day was a mad dash to complete the jobs at hand. He wanted to know who was working on what, where the parts were and when everything would be done. He was constantly reacting to a customer’s...

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ASE G1: Drive Belt Inspection, Replacement

The ASE G1 Certification test contains 55 scored questions, plus 10 unscored ­research questions, that cover a range of skills and knowledge related to maintenance and light repairs in engine systems, automatic transmission/transaxle, manual drivetrain...

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Amateurs and Hacks Provide Job Security For Automotive Service Professionals

Two cars pull up in front of my shop. The drivers didn’t come in, but I heard the commotion from my office window. The boyfriend opens the hood of his girlfriend’s car. They both stare at the engine; she tells the boyfriend that she was supposed...

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Audi Engine Timing Chain Failure Due to Lack of Maintenance

If you’ve been working on cars as long as me, you’ll remember the first timing belt you did and thought, “what was wrong with timing chains?” It was only a year ago, when I was working on a 2005 Audi A6 Quattro with a 3.2L engine with a broken...

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Acura: Clunk Noise While Turning

Model: Acura RSX 2005-’06 Symptom: The front suspension makes a ­clunking noise while turning. Probable Cause: The front springs are moving on the spring seats. Corrective Action: Replace both front springs and do a four­-wheel alignment. Diagnosis:...

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Inside Import Car Collision Warning, Automatic Braking Systems

Anything that moves under its own power also has to stop, so brakes have been a safety feature on cars since day one. Over the years, technical innovations such as antilock brakes (ABS) have ­improved the ability to stop with minimal skidding on...

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Rotor Failure: Why Rotors Crack and Make Noise

The prices of rotors seem to be dropping the past few years. Call just about any parts supplier and they can quote you a vast range of prices for the same application. And when you compare the rotors side-by-side, they may look the same, but the difference...

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Wheel Bearings: Measurement and Torque

Wheel bearings are either of the ball or tapered roller variety. Front wheel bearing applications are an angular-type ball bearing, which will accept greater thrust loads than a Conrad-type bearing, and will accept a 100 percent load in the radial...

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Why Alignment Angles Change

An alignment angle doesn’t change randomly. There is a cause-and-effect relationship between external and ­internal forces that can alter the geometry of a vehicle’s suspension. Having the alignment reading for only one angle on one corner is just...

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‘Green’ Bullets: Tips for Servicing Hybrid Vehicles

Newsflash: Hybrids are here to stay. The oldest Toyota Prius models are now 14 years old and many other hybrids from other manufacturers are crossing the 100,000-mile mark every day. Here are a few of my Silver Bullets, — or in this case “Green...

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Legendary Spark Plugs: The Six Toughest Vintage Spark Plug Replacements

1. AMC Pacer: The Pacer was supposed to get a GM Wankel rotary engine. If this were the case, the four plugs would have been easy to access. But thanks to emissions problems, the Pacer would get the regular AMC straight six. This forced the engineers...

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Battery Service and Diagnosis

A good battery with an adequate charge is absolutely essential for reliable cold starting. A weak battery, or one that is rundown, may not deliver enough amps to crank the engine when temperatures plunge and the oil thickens. Cold weather can be hard...

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Home Products New Blue-Point Pocket iQ Makes Light Work of Heavy-Duty Vehicles

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The new Blue-Point Pocket iQ (EEHD181030S) is a versatile, handheld diagnostic tool that can be used for all commercial vehicles from light duty to Class 8 trucks. Powered by NEXIQ, this scan tool is sure to be a productivity and efficiency enhancer when it comes to heavy-duty service work.

“Whether you are in charge of an entire fleet or you just need to run occasional diagnostics on a service vehicle or two, the new Pocket iQ is the fastest way to get the answers you need to keep those trucks, vans and equipment on the road,” said David Brekke, category manager for Snap-on.

The new Blue-Point Pocket iQ by NEXIQ Technologies is the perfect heavy-duty scan and triage tool for dealers/fleet service writers, shop technicians, owner operators, maintenance facilities and fleet shops. Features and benefits include:

• For medium- and heavy-duty trucks:  reads active fault codes; reads and clears inactive fault codes; monitors J1708 and J1939 engine, brake and transmission data.

• For light-duty trucks:  reads active fault codes; reads and clears inactive fault codes; monitors OBD II engine data.

• Reporting tools enable technicians to save vehicle diagnostic and fleet performance information in PDF or text format. Reports can be printed to a standard PCL3 printer or transferred to a memory stick.

• Port allows for future updates/upgrades and provides the ability to download reports to your memory stick.

Customers can find out more about the Blue-Point Pocket iQ (EEHD181030S) powered by NEXIQ Technologies by  contacting their participating Snap-on franchisee or representative, visiting www.snapon.com or by calling toll free 877-SNAPON-4 (877-762-7664).

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TechShop Staff Writers

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Timken Launches New Training Material Resources For Automotive Technicians


The Timken Company announces the launch of four new training videos and multiple TechTips focusing on light vehicles during Automotive Aftermarket Week. Timken will reveal all of its new technical training...More

Expanded Walker Direct-Fit Catalytic Converter Line Helping Shops Return To Emissions Segment

A growing number of automotive service providers that have historically outsourced catalytic converter replacement and other emissions control services are returning to the category due in part to the...More

Audi Engine Timing Chain Failure Due to Lack of Maintenance

If you’ve been working on cars as long as me, you’ll remember the first timing belt you did and thought, “what was wrong with timing chains?” It was only a year ago, when I was working on a 2005...More

Acura: Clunk Noise While Turning

Model: Acura RSX 2005-’06 Symptom: The front suspension makes a ­clunking noise while turning. Probable Cause: The front springs are moving on the spring seats. Corrective Action: Replace both...More

Drift Correction with Cross Camber

One of the common handling-related complaints brought to an alignment shop is ‘drift’ — usually meaning the vehicle fails to continue straight when allowed to choose its own path. Many times, an...More

Independent Rear Suspension Theory

Independent rear suspensions are becoming the norm on cars and SUVs of all sizes. The two main advantages of ­independent rear suspension are ride and handling. When you’re looking up at one of...More

‘Green’ Bullets: Tips for Servicing Hybrid Vehicles

Newsflash: Hybrids are here to stay. The oldest Toyota Prius models are now 14 years old and many other hybrids from other manufacturers are crossing the 100,000-mile mark every day. Here are a few...More

Legendary Spark Plugs: The Six Toughest Vintage Spark Plug Replacements

1. AMC Pacer: The Pacer was supposed to get a GM Wankel rotary engine. If this were the case, the four plugs would have been easy to access. But thanks to emissions problems, the Pacer would get the regular...More