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Google Your Shop - What Do You See?

Go and enter the name of your shop at Google.com. Try putting quote marks around the name of your shop, like “Main Street Auto Care.” Now try entering the city where you are located with the name of your shop. What did you find? Your shop’s website?...

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Tennessee Shop Offers Discounts To Customers In Need

Price is often the biggest sticking point in an auto repair job. Some customers just have no feel for what certain services or parts cost, others have perhaps been treated poorly in the past (or are cheap), and some just flat out do not have the money....

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Technicians Are Modern-Day 'Code Talkers'

During World War II, the U.S. enlisted the help of Navajo and Comanche Native Americans as radio operators to use a code involving their language to disguise the real message over unsecured radio waves. If they were going to say the word “army,”...

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Vehicle Unit Increase; Import-Rich VIO Are A Boon for Import Specialists

Need a dose of good news for your business? Then hear this: The influx of new vehicles in the market will lay the foundation for bountiful aftermarket service and repair opportunities. And, with import vehicle sales continuing an ­upward climb, there...

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Honda: Engine Shuts Off, But Power Mode Stays In ‘On’ or ‘Accessory’

Applies To: Honda Insight models with one-push start Customers might complain that when they shift into park and shut off the engine, that the power mode stays in On or Accessory. Honda says the culprit could be a misadjusted shift cable. If the...

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Import Oil Specification Primer

As engine technology has evolved and fuel efficiency standards have tightened, oil specs have increased in importance. Using the wrong viscosity could set a fault code in some applications or interfere with the normal operation of the variable valve...

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What to Know About Modern Air Ride Systems

GM, Ford, BMW and just about every other manufacturer has a 10-year-old vehicle on the road with an air ride suspension at the rear or at all four corners. These systems could be as exotic as a Land Rover Defender or as common as a Ford Explorer....

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Slipping Clutch: Improper Flywheel Step and Cup Dimensions

Slipping is one of the most common clutch related concerns. A slipping condition can occur after years of service or immediately after installation of a new clutch and is caused by various scenarios. One of the most commonly seen and easily prevented...

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Parking Brake Adjustments

The parking or emergency brake has to perform two distinct jobs. First, it must be able to hold the vehicle on an incline. Second, it must be able to stop a vehicle under a specific distance if the hydraulic brakes have failed. These standards are...

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Solving Carbon Deposits In Direct Fuel Injection Engines

Symptom: Misfire codes, stumbling and suspicious fuel trim numbers. On a scan tool, the engine may show a loss in volumetric efficiency. The driver may complain about a loss of power, poor fuel economy and hard starts. Cause: Carbon deposits on...

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Selling the Complete Serpentine Belt Job

Technicians and customers have pretty much accepted that the accessory serpentine drive belt should be replaced between 90,000 to 100,000 miles. It is a “slam dunk” sale to just replace the belt, but does that replacement belt have the same chance...

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Gasket Guide: Match A Sealant With Every Type of Gasket

Cork/Composite Gaskets Sealants: Cork and composite gaskets can seal a variety of underhood applications from valve covers to carburetors. The type of sealant used with these gaskets depends on a variety of factors. First, you must consider if the...

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Home Products New Blue-Point Pocket iQ Makes Light Work of Heavy-Duty Vehicles

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The new Blue-Point Pocket iQ (EEHD181030S) is a versatile, handheld diagnostic tool that can be used for all commercial vehicles from light duty to Class 8 trucks. Powered by NEXIQ, this scan tool is sure to be a productivity and efficiency enhancer when it comes to heavy-duty service work.

“Whether you are in charge of an entire fleet or you just need to run occasional diagnostics on a service vehicle or two, the new Pocket iQ is the fastest way to get the answers you need to keep those trucks, vans and equipment on the road,” said David Brekke, category manager for Snap-on.

The new Blue-Point Pocket iQ by NEXIQ Technologies is the perfect heavy-duty scan and triage tool for dealers/fleet service writers, shop technicians, owner operators, maintenance facilities and fleet shops. Features and benefits include:

• For medium- and heavy-duty trucks:  reads active fault codes; reads and clears inactive fault codes; monitors J1708 and J1939 engine, brake and transmission data.

• For light-duty trucks:  reads active fault codes; reads and clears inactive fault codes; monitors OBD II engine data.

• Reporting tools enable technicians to save vehicle diagnostic and fleet performance information in PDF or text format. Reports can be printed to a standard PCL3 printer or transferred to a memory stick.

• Port allows for future updates/upgrades and provides the ability to download reports to your memory stick.

Customers can find out more about the Blue-Point Pocket iQ (EEHD181030S) powered by NEXIQ Technologies by  contacting their participating Snap-on franchisee or representative, visiting www.snapon.com or by calling toll free 877-SNAPON-4 (877-762-7664).

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