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Inside The Bosch Xperience Mobile Technician Training

Robert Bosch LLC has been bringing technician training straight to the shop this year with its Bosch Xperience mobile tour, and when it rolled into The Swedish Solution in Orange Village, Ohio, a team of editors from Babcox Media had to check it out. In...

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Oklahoma Shops Organize To Join Auto Care Association

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Service Adviser Pay Program Tips That Work

If you are looking to drive up your profits, you need to ensure you have service advisers that have the right attitude, aptitude and ethics. They will need to have the natural talent to sell, they will need to be well trained, and they will need to have...

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Mercedes-Benz: Installation guidelines for Smart Car front wheel bearing

The typical solution for replacing the front wheel hub on a 2008-‘13 Mercedes-Benz Smart Car is a front wheel hub assembly, including a front wheel hub and knuckle. However, with a wheel hub-only ­solution for the Mercedes Smart Car, like the one offered...

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Kia: Uncovering Unperformed Maintenance

While some vehicle problems will motivate the customer to make an appointment, an equal amount of Kia repair opportunities will be discovered as the vehicle is being serviced. If you’re not already doing so, always encourage your customers to keep...

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The Evolving Oil Change Market

The only constant in the oil change business is change itself, especially if you’re trying to maintain an inventory of engine oil for all makes and models of vehicles. Since Volkswagen began ­requiring application-specific engine oil in the mid-1990s,...

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Speed Sensor Diagnostics: The 'If’s' of Sensors and Speed Explained

If all of the wheel speed sensors are generating a speed signal, and they all agree, the wheel speed sensor (WSS) is not an issue, but something else might be, possibly an intermittent wiring fault in one of the WSS circuits. If one of the WSS...

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What is Brake Noise? The Basics of Diagnosing NVH

What does your shop do when a brake noise complaint enters the service bays? Does it end up hurting productivity for the rest of the day as a technician randomly applies lubes, pastes and sprays to the brake system hoping that the problem will be...

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How Does a Dual Clutch Transmission Work?

Dual clutch transmissions are like ­having two manual transmissions shifting together while being controlled like an automatic transmission. This is the transmission of the future because it is lighter than an automatic and is just as ­efficient...

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Diagnosing Power Steering Loss on a 2008 Ford Escape

The vehicle in question is a 2008 Ford Escape with a 3.0-L engine. The customer complaints are as follows: The steering wheel will turn by itself; at times, usually when turning, the vehicle will lose all power steering assist; and occasionally, while...

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Cartridge Oil Filter Tips

Cartridge oil filters account for a large number of oil filter applications in the field. The chances of improperly installing a cartridge oil filter are greater than with a spin-on filter. The key is to take your time, inspect before installing and follow...

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The Case of the Missing Starter

I was called last fall by a client who owns a heavy-duty diesel shop to diagnose a no-cranking condition on his father-in-law’s 2006 Chevrolet Tahoe. Because his work is mainly with heavy-duty trucks, my client knew he was lacking both in tooling and...

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Home Products New Blue-Point Pocket iQ Makes Light Work of Heavy-Duty Vehicles

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The new Blue-Point Pocket iQ (EEHD181030S) is a versatile, handheld diagnostic tool that can be used for all commercial vehicles from light duty to Class 8 trucks. Powered by NEXIQ, this scan tool is sure to be a productivity and efficiency enhancer when it comes to heavy-duty service work.

“Whether you are in charge of an entire fleet or you just need to run occasional diagnostics on a service vehicle or two, the new Pocket iQ is the fastest way to get the answers you need to keep those trucks, vans and equipment on the road,” said David Brekke, category manager for Snap-on.

The new Blue-Point Pocket iQ by NEXIQ Technologies is the perfect heavy-duty scan and triage tool for dealers/fleet service writers, shop technicians, owner operators, maintenance facilities and fleet shops. Features and benefits include:

• For medium- and heavy-duty trucks:  reads active fault codes; reads and clears inactive fault codes; monitors J1708 and J1939 engine, brake and transmission data.

• For light-duty trucks:  reads active fault codes; reads and clears inactive fault codes; monitors OBD II engine data.

• Reporting tools enable technicians to save vehicle diagnostic and fleet performance information in PDF or text format. Reports can be printed to a standard PCL3 printer or transferred to a memory stick.

• Port allows for future updates/upgrades and provides the ability to download reports to your memory stick.

Customers can find out more about the Blue-Point Pocket iQ (EEHD181030S) powered by NEXIQ Technologies by  contacting their participating Snap-on franchisee or representative, visiting www.snapon.com or by calling toll free 877-SNAPON-4 (877-762-7664).

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