Perspectives: Are You ASE Certified? We congratulate the top scorers on the ASE certification tests for their understanding of the need to promote professionalism in our industry and thei...  More»

Directions: Service and ­Maintenance in 2012 Could Be Headed for a Slow Down It will be interesting to see if drivers of older cars continue to put off maintenance and service to a point where a vehicle repair becomes so expens...  More»

Editor's Notebook: Cash-Strapped Consumers Fuel Unperformed Vehicle Maintenance Trend For those who fix cars daily and are responsible for keeping America rolling, it's disheartening to learn that not everyone has such an allegiance. A ...  More»

Tech Tip: Cavitation - A Cooling System's Worst Nightmare One of the main concerns created by cavitation is the erosion of the metal on the outside surface of cylinder liners.  More»

VW/Audi Maintenance that Drives Profits To say that Volkswagen and Audi Group (sometimes mistakenly referred to as VAG) is a large part of the automotive scene worldwide is a gross understat...  More»

Tech Feature: Subaru Service Essentials My stint at being a service advisor for a number of dealer service departments over the years gave me a lot of experience in "bundling" services into ...  More»

Tech Update: Working on Wipers It's right after a major snowstorm, and there's ice and snow on everyone's windshield. You're at the shop waiting for the phone to ring. The phone lea...  More»

Perspectives: 10+ Reasons to be Optimistic about the Aftermarket While the headlines in the business section of your favorite news source are rarely uplifting and your service business is fluctuating from hot to col...  More»

Directions: The Price of Neglect While it's good for independent repair shops that more than half of American drivers said they are holding onto their older vehicle because they do no...  More»

Perspectives: How's Business - Increased Bay Activity Reported in Summer Months The latest report through July shows that business has been pretty good during May, June and July after hitting the lowest point of the year in April.  More»

Tech Talk: Boosting Your Technical Knowledge on Turbos Supercharger and turbocharger Q & A with Dave Hobbs, Delphi Product & Service Solutions service trainer. In addition to his work with Delphi, Dave H...  More»