Noregon recently announced a major update to its popular in-shop diagnostic and repair software, JPRO Professional. The update provides expanded coverage for newer vehicles and increased bi-directional controls. The tool, used by some of the nation’s largest fleets and service centers, simplifies the diagnosis and repair process for users of all skill levels, while providing the advanced functionality requested by the top technicians in the industry.
Dave Covington, Noregon’s chief technology officer, discussed the release, “We use a combination of market research and customer feedback to pinpoint which features to add to our products. For this particular release, we discovered a necessity to simplify DEF system diagnosis and testing in the shop, so we focused on adding those tests. We also improved our service and repair module, NextStep, through a redesign that provides tighter integration with JPRO and allows users to access relevant tests in JPRO directly from NextStep. To improve accuracy of repairs, NextStep now provides information based on the detected components, rather than relying on VIN-based information.”
Highlighting the company’s dedication to the user experience, Covington added, “Whether it’s the technicians we have on staff at Noregon, or professionals in the field, we consult experienced users to ensure our tools are a major contributor to increased shop efficiency. Technicians just don’t have time to waste switching between applications, so we provide them everything they need to repair all makes and models in a single tool.”
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