Can do CAN: A Simple Look at a Complex System
Ever wonder how your cable TV comes into your home on that single coaxial cable? In simple terms… it’s like a CAN system. A good definition of a CAN system would be: High speed communication sent via data lines to and from components.
The Bruising Brake Job
A retired lady, who had been in several times before, needed a brake job on her little Buick. I said sure, why not, I could do that for her. I put the car up on the lift, checked it out, and gave her an estimate.
Management: Diagnostic Fee or Diagnostics Free
I can’t tell you how many times I’ve heard the same lines from customers after I have diagnosed a problem: “Well, I could have done that myself,” “I would have looked there for the problem if I had the time” or “I don’t know why you’re charging me for something so simple.”