Elevating Your Career: Mastering Customer Service Skills
Here are some key customer service skills that can elevate your career in the industry.
Cell Phone Diagnostics and More. Is it the Future?
Are there legitimate possibilities that make your cell phone a diagnostic tool? Most likely.
Making a Living with a Scope
Getting past “scope phobia” can help you make a better living and unlock your potential.
Navigating Setbacks in Difficult Diagnoses
There are valuable strategies to help manage technological frustration and navigate setbacks effectively.
Utilizing Fully Automatic A/C Equipment on Today’s Cars
As technology evolves, fully automatic A/C equipment becomes a greater necessity.
Brake Lathe Basics
Resurfacing drums and rotors is a machining process with its own specific guidelines.
Battery Chargers: Which one do you need?
Modern battery chargers adapt to diverse battery types and needs.
Your Shops’ Online Presence is Your Strongest Tool
Having a strong online presence is a crucial tool for shops in the industry to thrive in the digital age.
The Human Connection
The human connection beats self-checkout when it comes to understanding.
When Your Digital is Dead: Reading Calipers and Micrometers
Need a refresher? Here’s a crash course.
Don’t Forget the Basics
Every now and then, I get tunnel vision during diagnostics, and forget to think about the big picture.
Finding A/C Leaks: Is Dye the Answer?
Electronic leak detectors are much more sensitive and accurate than they were years ago.