Legacy Content Archives - Page 12 of 642 - TechShop Magazine
Jeff Gordon Crew Chief Alan Gustafson Wins MOOG Problem Solver Of The Race Award At Daytona 500

Alan Gustafson, crew chief for Jeff Gordon and the MOOG Steering and Suspension-equipped No. 24 Drive to End Hunger Chevrolet SS, claimed the season’s first MOOG Problem Solver of the Race Award after the 24 car improved by a race-best 0.164-seconds per lap over the second half of Sunday’s rain-delayed Daytona 500.

7 Tips On Delivering Extraordinary Service

Most shop owners will start pumping more money into their marketing campaigns when they are looking to increase their car counts. This can help bring new customers into your shop, which is certainly important, but the value of your new customers diminishes if you’re unable to keep them coming back to you.

Shop Management: Ethical Sales And Full Disclosure

I am sure you will agree that in our industry there are a number of unwritten rules that shop owners have followed for decades. They know that they have to hire gifted technicians, stay at the forefront of vehicle technology, and can never jeopardize their relationships with their customers; just to name a few. Unfortunately, there is another rule that far too many shop owners (and service advisors) have believed in for decades. It’s a rule that’s been passed down from one generation to the next; the one that says that whenever you have first-time customers in your shop, and you discover that their vehicles need a lot of work, you are better off holding back on some of the recommendations.

Focus On People, And The Rest Will Take Care Of Itself

Legendary UCLA Basket Coach John Wooden never focused on the score of a game. John Wooden believed that success is achieved by paying attention to the details of the game, not concentrating on the score. He also knew that building a team of well-trained players capable of executing a plan, and encouraging personal performance and teamwork, would ultimately lead to success.

Autolite Launches Iridium XP Checkered Flag Challenge

Autolite announced it is launching its biggest promotion ever. The Autolite Iridium XP Checkered Flag Challenge will allow Autolite Facebook fans the chance to win thousands of prizes throughout the year and even the chance to win the grand prize of a VIP trip to the NASCAR Sprint Cup Series race of their choice in 2015.

Introducing The Intermotor Parts Car Giveaway

Standard Motor Products (SMP) has announced the launch of the Intermotor Parts Car Giveaway, available to professional service technicians, counterpersons, motorists and all import car enthusiasts. The contest is running now through April 15 and will award one grand prize winner a 2014 Subaru Impreza WRX, as well as first and second place prizes.

Increase PM Sales And Repeat Business With Mighty’s Spring Rebates

Mighty Auto Parts is offering your customers a rebate worth up to $95 toward their next service at your shop! This program is designed to increase preventive maintenance sales and to bring customers back to your shop for a follow-up visit.

Mitchell 1 To Hold This Year’s First Shop Management Workshop In Atlantic City, N.J.

Mitchell 1 will hold this year’s first Shop Management Workshop, May 1-3 in Atlantic City, N.J. at the Resorts Casino Hotel, located at 1133 Boardwalk. The training is designed for those who have previously established competence using their shop management software and now want to learn more advanced capabilities, better methods, shortcuts and new features.

Installing Torque-To-Yield Suspension Components

What do some ball joints, tie rods and suspension components have in common with engines? The answer is Torque-to-Yield (TTY) fasteners. TTY fasteners are mounting fasteners which are torqued beyond the state of elasticity and therefore undergo plastic transformation, causing them to become permanently elongated.

Ride Control Systems: Matching The Components To The Application

During the fall of 1989, when I was working as a mechanic for an off-road desert racing team, we raced the famous Mint 400 held in Las Vegas. By mid-race, our truck came into its pit stops with the shock absorbers so overheated that the polyurethane bushings were literally melting out of the shock mounts. Worse still, as the shock absorbers began to fail, so would the leaves in the truck’s leaf-spring suspension. Despite the suspension problems we experienced during the race, we were lucky enough to win our class. But the lessons I learned about the importance of matching the shock absorber to its application endure to this very day.

Uncovering The Causes Of BMW Suspension Noise

Most of the challenges of noise diagnosis and repair come from misunderstanding the customer’s complaint. And, as suspension systems have gotten more complex with many more points of potential failure, making thorough repairs means taking the necessary steps to get a good outcome.

CRC Industries To Showcase K&W FiberLock On Full Car Wrap At NASCAR Sprint Cup Series Events

CRC Industries, Inc. has announced that it will showcase its cooling system additive, K&W FIBERLOCK Head Gasket & Block Repair, on a full car wrap on the #40 Hillman Racing Chevrolet SS at two upcoming NASCAR Sprint Cup Series events.