The benefits for existing users of the ExtremeWrench Appointment module and their new customers doesn’t end with collecting accurate automobile identification. The appointment module can be further fine-tuned to meet the time constraints of operating an independent repair shop and the time constraints of its customers, according to ExtremeWrench, one of the largest Internet directories of independent auto repair shops.
When shops are busy and customer wait time is low, everybody wins. With the ability to harness a fine grain control of their time, shops can keep technicians busy and customers pleased. It all starts by configuring appointment intervals and setting availability of appointment hours, eventually culminating with days of availability and the shop’s lead time; which is measured in the number of days after the current day, when new appointments will be made.
Through the ExtremeWrench rewards program, participating independent repair shops register and submit purchase data with ExtremeWrench to earn points redeemable for rewards such as trips, merchandise, technical training and other prizes, ranging from televisions to business-management tools.
Tier 1 manufacturers interested in participating in this program can get more information at www.extremewrench.com.
