Midas of Central Virginia Shop Profile
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On the Road

Midas of Central Virginia Shop Profile

TechShop visits Midas of Central Virginia to see how Mark Smith uses technology, both in equipment, services and communication with their customers to drive the success of his Midas stores.

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The use of digital inspections has added credibility to the services at Mark Smith’s Central Virginia Midas locations.

“We get constant feedback on how good the pictures are and how good the technology is, and that forges longer term relationships,” Smith said. “BOLT ON allows us to offer a very value-enhanced package, a lot more detail than anybody else out there can offer on the quality inspections, the quality of diagnostic work and the quality of the reports you can get on your phone. All of that allows us to create synergy between their product and our services.”

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To read the article from the August/September 2020 issue of TechShop, click HERE.

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