Mighty Repair Hotline Offers Technical Assistance for Technicians

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Mighty Repair Hotline Offers Technical Assistance for Technicians

Fast and accurate technical assistance is key to successfully running your automotive business. This is where the Mighty Repair Hotline comes in - each and every call is answered by a master technician who specializes in only your make of vehicle.

TechShop Staff Writers
By TechShop Staff Writers
Published:

Fast and accurate technical assistance is key to successfully running your automotive business. This is where the Mighty Repair Hotline comes in – each and every call is answered by a master technician who specializes in only your make of vehicle.

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The Carline Specialists
Staffed by 33 factory-trained master technicians with more than 600 combined years of hands-on repair experience.
• Top technicians at a dealership before joining the company.
• Field up to 10,000 calls per year only in their carline specialty.
• Each technician stays current by attending training quarterly.
• All hold the highest certifications from the car manufacturer, and are ASE-certified Master Technicians and Advanced Engine Performance Specialists (L1).

Endless Resources
• An on-site library of more than 8,500 original factory service manuals and service bulletins;
• More than 1,235 feet of wiring diagrams; and
• OEM databases.

IDENTIFIX Repair-Trac – the IDENTIFIX Database
• Quick fixes to pattern failures on a combination of 30,000 makes/models/years.
• Recorded for easy access 24 hours a day, seven days a week – by phone or fax.

IDENTIFIX Direct-Hit – www.identifix.com – New Online Diagnostics
The industry’s first symptom-based, interactive diagnostic system with online access to Repair-Trac and TSBs to find "known fixes" 24 hours a day. Search by symptom or vehicle.
• Fast-suggested fixes that save you a lot of diagnostic time.
• Quick access to the most likely causes and the most overlooked causes for your vehicle problem.
• Enhanced maintenance schedules, ABS data, specifications, just a click away.
• Test procedures to help you get a second opinion 24 hours a day.
• Timesaving tests and likely causes for frequent diagnostic problems. The Interactive Diagnostic Tool guides you to a solution faster than factory flow charts.
• OE-wiring diagrams for major systems are easily viewable and printable.
• 50,000 TSBs with an enhanced search capability by recalls, campaigns, vehicle systems, symptoms/problems and diagnostic trouble codes.
• Can be used by owners, technicians, service writers and counter staff.

For more information, contact your Mighty rep today, call (800) 829-3900 or visit www.mightyautoparts.com.

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Several States Declare April As ‘Car Care Month’

Several governors across the country have declared April as Car Care Month in their respective states, urging their residents to be car care aware and perform the service necessary to ensure their vehicles are operating in a safe, efficient and clean manner.

TechShop Staff Writers
By TechShop Staff Writers
Published:

Several governors across the country have declared April as Car Care Month in their respective states, urging their residents to be car care aware and perform the service necessary to ensure their vehicles are operating in a safe, efficient and clean manner.
The following governors have issued official state proclamations that April is Car Care Month: Gov. Robert Bentley of Alabama, Gov. John Hickenlooper of Colorado, Gov. Pat Quinn of Illinois, Gov. Rick Snyder of Michigan, Gov. Susana Martinez of New Mexico, Gov. John A. Kitzhaber, M.D. of Oregon, Gov. Nikki R. Haley of South Carolina, Gov. Bill Haslam of Tennessee, Gov. Peter Shumlin of Vermont and Gov. Earl Ray Tomblin of West Virginia.
“We want to thank these governors for officially proclaiming April as Car Care Month,” said Rich White, executive director, Car Care Council. “Car Care Month provides a unique opportunity for the auto care industry and the government to educate car owners on the importance of proper vehicle care. Motor vehicle safety continues to be a major focus for state legislatures and regulatory agencies across the country, so we commend each of the governors for making these important proclamations.”
Spring is the perfect time for motorists to make sure their vehicles are running reliably after a rough winter and before the summer driving season begins. Many independent repair shops and community organizations throughout the country will conduct car care events during April. These events have revealed that three out of four vehicles inspected are in need of some type of maintenance or repair.
The non-profit Car Care Council offers many free tools on its website to help consumers drive smart, save money and be more environmentally friendly, including the popular 60-page Car Care Guide and a custom service schedule and email reminder service.
“By following a service schedule and performing preventative vehicle maintenance, motorists can ensure that their vehicles are safe and dependable. Plus, auto care can help save money in many ways, including reducing fuel consumption and extending vehicle life,” continued White. “We encourage all car owners across the country to get their vehicles inspected this April.”

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