New 'Live Chat' Technical Support Feature Available from Spectra Premium

New ‘Live Chat’ Technical Support Feature Available from Spectra Premium

Effective Jan. 15, Spectra Premium now offers product technical support via a "live chat" option available on its website.

Effective Jan. 15, Spectra Premium now offers product technical support via a “live chat” option available on its website.

Spectra Premium customers, professional technicians or DIY consumers can now chat online with a Spectra Premium product technician by visiting www.spectrapremium.com and clicking on the online support icon to start a live chat session.

This new service will be available from Monday to Friday 8 a.m. to 5 p.m. EST. If a product technician is not available an email message option is available, and follow-up is assured. Technical support is also offered via Spectra Premium’s tech support hotline at 1-800-363-8533.

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