Tenneco’s Monroe brand will offer an incentive to counterpeople for the sale of popular, ready-to-install Monroe Quick-Strut premium replacement assemblies. The Monroe “Quick Rewards” scorecard promotion – available for sales between April 1 and May 31, 2014 – will reward participants with a $10 prepaid card for each pair of qualifying Monroe Quick-Strut units sold.
Carl Edwards crew chief Jimmy Fennig might have wanted to join his driver in a post-race backflip after making the late call that propelled Edwards and the No. 99 Kellogg’s Ford Fusion to victory in Sunday’s Food City 500 NASCAR Sprint Cup race at Bristol (Tenn.) Motor Speedway. Fennig told Edwards to trust his tires for the final 71 laps of the half-mile concrete oval, a strategy that enabled the 99 car to maintain the advantage in a race that had seen 20 lead changes and plenty of unpredictable moments.
Do you only look at the shocks and struts when the driver complains of a noise or when the vehicle can’t be aligned? This might be just one of several reasons you aren’t selling more loaded shocks and struts despite a vehicle’s need for them. Here are 10 tips to help you better identify the need for shocks and struts and for effectively educating your customers to make the sale.
Rancho Adds New Systems For 2013-2014 Dodge Ram 1500 And 2003-2014 Dodge Ram 2500/3500 Diesel Trucks
Rancho has launched a brand-new 4-in. performance suspension system for 2013-2014 Dodge Ram 1500 4WD trucks and a “Level It” system for 2003-2014 Dodge Ram 2500/3500 diesel trucks. These kits add to a full range of Dodge systems available from Rancho.
Known for its involvement in off-road racing for more than 40 years, BILSTEIN will again have a presence at all Lucas Oil Off Road Racing Series events. New for 2014 will be BILSTEIN’s commitment to the Lucas Oil Modified Series presented by LoanMart.
During March and April, KYB Americas will offer motorists $40 via a mail-in-rebate with a single purchase of any four KYB shocks and struts. The KYB “$40 for 4” promotion will be available at participating automotive service providers and automotive parts retail locations across the U.S., Puerto Rico and Canada.
Gabriel (Ride Control, LLC) announces its national “SHOCK MADNESS” Spring sales event offering consumers a mail-in rebate for the price of one product (worth up to $125) when they purchase four qualifying Gabriel branded ride control products. The sales event runs from March 1 to April 30, 2014.
Federal-Mogul’s MOOG Steering and Suspension brand has introduced dozens of additional part numbers, including five ball joints and one sway bar bushing for several popular late-model foreign nameplate applications.
While wheel bearing noise is one of the toughest problems for the customer to describe, it’s not unusual for it to come on so gradually that the customer may not even notice it until you mention it after an unrelated road test. Many times, the customer complaint will send you down the wrong path if you let it.
What do some ball joints, tie rods and suspension components have in common with engines? The answer is Torque-to-Yield (TTY) fasteners. TTY fasteners are mounting fasteners which are torqued beyond the state of elasticity and therefore undergo plastic transformation, causing them to become permanently elongated.
During the fall of 1989, when I was working as a mechanic for an off-road desert racing team, we raced the famous Mint 400 held in Las Vegas. By mid-race, our truck came into its pit stops with the shock absorbers so overheated that the polyurethane bushings were literally melting out of the shock mounts. Worse still, as the shock absorbers began to fail, so would the leaves in the truck’s leaf-spring suspension. Despite the suspension problems we experienced during the race, we were lucky enough to win our class. But the lessons I learned about the importance of matching the shock absorber to its application endure to this very day.
Most of the challenges of noise diagnosis and repair come from misunderstanding the customer’s complaint. And, as suspension systems have gotten more complex with many more points of potential failure, making thorough repairs means taking the necessary steps to get a good outcome.