Walker Products to Partner with ExtremeWrench.com
Walker Products will be offering rewards barcodes on their complete line of spark plug wire sets and oxygen sensors. Rewards points can be redeemed for trips, merchandise, technical training and other prizes offered by ExtremeWrench.
Techs May Be Exposed to Heavy Metals Through Shop Towels
Study shows laundered shop towels may expose millions of U.S. workers to an unexpected source of heavy metals.
Baja 1000 champion Joe Bacal to Keynote MACS 2012 Convention
For more than a decade, Bacal tested Toyota products at the company’s Technical Center and eventually became their lead off-road specialist
ATMC Call for Entries for 2011 Training Awards
The awards recognize the important function that training and trainers serve in the complex business of transportation service and repair
Gates Corp. Adds QR Codes to Micro-V AT Serpentine Belt Packaging
The QR codes allow Gates customers to instantly access product information, specifications, installation instructions, selling tips and troubleshooting information by using an application on their smartphones.
The Complete Guide to Rancho Suspension: Brand-New 2011 Master Catalog Available
Rancho has released a brand-new 2011 Rancho Master Catalog featuring hundreds of new suspension systems, shock absorbers, off-road protection products and accessories.
Raybestos Releases Brake and Chassis Coverage for 2012 Acura, Audi, Mitsubishi and VW
Late model Raybestos brand brake and chassis products – a member of the Affinia family of brands – are being released this month for popular Japanese and German models.
DynoMax and Rancho Offer Exciting New Marketing Tools to Drive Sales of Performance Products
Ready to set new sales records in your performance exhaust or suspension sales? The performance brands of Tenneco Inc., DynoMax Performance Exhaust and Rancho Suspension, are offering 2011 Merchandising Kits, helping retailers power their sales with several high-impact merchandising tools.
Beck/Arnley Adds Zimmerman Rotors to Brake and Chassis Product Module
Beck/Arnley announces it has added Zimmerman Rotors to its brake and chassis product module to give professional service technicians another option when it comes to repairing foreign nameplate vehicles.
MACS Issues Reminder on Refrigerant Usage in Mobile A/C Service
The Mobile Air Conditioning Society (MACS) Worldwide strongly recommends the use of a refrigerant identifier during mobile A/C service to inform the technician of the chemical content of the refrigerant in a mobile A/C system and to verify the content and purity of refrigerant purchased in cylinders.
Shop Owner Sees Major Shift in Industry Over Last five Years
Jay Thatcher, owner of Thatcher’s Auto Center is Superior, WI, says his customers now demand more dependability, performance and fuel efficiency from their vehicles. The shop currently does about 70 percent maintenance and 30 percent repair work. Five to 10 years ago, it was mostly repair work. “Customers have discovered that if they maintain a vehicle today it will go and go. It also costs less over the life of the vehicle to keep it well maintained than to repair it,” Thatcher told a local reporter.
Communicating with Customers Can Reduce Complaints
In 2010, nearly 650 people filed auto repair-related complaints with the Missouri Attorney General’s Office. According to one Springfield, MO, shop owner who was interviewed by a KY3-TV reporter, it is important to keep customers updated on the status of repairs and to be sure all repairs are authorized by the vehicle owners.