Mitchell Offers Relief to Customers Hit by Katrina
Mitchell International, a provider of information and workflow solutions to the automotive insurance and collision repair industries, established a toll-free number for customers impacted by Hurricane Katrina to report storm-related business losses.
CARS Extends Early-Bird Registration
The deadline to take advantage of "early-bird" registration discounts for the Congress of Automotive Repair and Service (CARS) has been extended to Oct. 25. Depending on registration category, most attendees may save $100 or more off standard registration fees.
Exhaust Parts
Too Much Weight
Servicing Import ABS Systems
Import anti-lock brake systems (ABS) are pretty much the same as domestic ABS systems. In fact, the same OEM suppliers who make the ABS system components for import vehicle manufacturers also make them for domestic vehicle manufacturers. The differences that do exist are typically limited to calibration, diagnostic codes and procedures, and wiring. The ABS
Selling Services: Selling the Scope to Your Customer
While replacing a blown head gasket and re-torquing the head bolts, you reach into your tool box and grab your 1/2-inch impact and rattle the bolts down. Just kidding! You would reach for your torque wrench and accurately follow the manufacturer recommendations for torque patterns and values. To guarantee a quality repair, an accurate torque
Ninety-Nine Times Out of a Hundred…
Let’s face it: all of us occasionally get that haunting feeling of inadequacy when a simple pattern failure turns into “rocket science.” Like most technicians, my rocket science feeling happens most often when the problem at hand doesn’t fit within the confines of my previous experience. Ninety-nine times out of 100, my experience works to
Transmission Service: It’s a Dirty Job, But Here’s What You Need to do It
Automatic transmission work has always been considered hard, dirty work. And rightly so. Pulling a transmission, especially on a front-wheel-drive car or minivan, can be a long day’s work. It usually involves supporting the engine while the transmission and subframe are dropped from the vehicle. Consequently, you need some type of engine hoist or engine
No-Start and Rough-Running: 1996 Chrysler Sebring Coupe
Anyone who has been around the block a few times in the service and repair industry is bound to get called at some point by a customer (or another shop) that has a problematic vehicle that nobody can figure out. Usually at this point some ridiculous amount of money and time has been spent on
Small Business Owners Will Suffer Without ‘Right to Repair Act’
According to leaders of several national aftermarket associations, passage of the Motor Vehicle Owners Right to Repair Act is critical toward ensuring both the economic well being of the small businesses that comprise the independent vehicle repair industry and the affordability and convenience of maintaining vehicles for American car owners.
Advanced Brake Diagnostic Tools
Brake technicians are only as good as the tools they use. I have lived by this statement for a long time and it only makes sense, right? Well, what if I say the most important tool a brake technician has is his mind. The mind is a powerful tool when equipped with the right information,