With Safety, The Smallest Miss Can Bring Big Problems
Your most important asset isn’t your building, contents or customers but employees. Adopt a preventive measure mindset.

Utilizing Technology In the Service Garage
Shops that use technology effectively will increase customer service and improve internal processes to boost satisfaction.

Build Confidence Between Clients and Techs
Greater trust means more customers will be open to coming back and the relationships become a little more personal.

Customer Service: How It’s Done
Customer service should be your number one priority, and it all starts with the greeting.

Antimicrobial Product Arsenal for Your Shop
Germs can be found all over a car. Customers want to know their vehicle is safe to drive off and fill with their families.

Choosing Tire & Wheel Service Equipment to Enhance Profitability
Tire and wheel service covers a range of items that provide opportunities for shops to enhance their profitability. Choosing which services a shop wants to provide will determine where the shop owner should make his or her capital investments.

Editor’s Notes: Google Reviews & SEO
When optimizing your shop’s site on potential customers’ search results, Google sets the rules. Did you know that even the reviews your shop receives from customers factor into your SEO?

Lift Your Shop’s Profit Potential; Align It with Your Goals
When investing in major equipment, such as a lift or alignment machine, quality and efficient service are essential features. This article highlights some of the attributes to keep in mind before your next purchase.

Editor’s Notes: How Facebook Advertising Can Work for Your Shop
“With a few clicks, you can share a promotion or advertise your shop with a budget and timeframe that you control.”

Editor’s Notes: Visually Promoting Your Local Business with Social Media
Your smartphone’s camera will become one of your new favorite marketing tools! There’s always something interesting you can share, and it won’t take too much time; just a little effort.

Editor’s Notes: Building Your Brand Through Facebook
Maintaining an active Facebook presence remains a solid marketing strategy. When people search for your shop online, that content can help drive more business.

Editor’s Notes: Social Media and Google and SEO – Oh My!
This year, I’ll devote my column to helping you improve your digital marketing. We’ll bring you the SEO and social media tools you need for your business.
