Business Basics Archives - Tech Shop Magazine

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With Safety, The Smallest Miss Can Bring Big Problems

Your most important asset isn’t your building, contents or customers but employees. Adopt a preventive measure mindset.

Utilizing Technology In the Service Garage

Shops that use technology effectively will increase customer service and improve internal processes to boost satisfaction.

Build Confidence Between Clients and Techs

Greater trust means more customers will be open to coming back and the relationships become a little more personal.

Customer Service: How It’s Done

Customer service should be your number one priority, and it all starts with the greeting.

Tecnician greeting a customer
Antimicrobial Product Arsenal for Your Shop

Germs can be found all over a car. Customers want to know their vehicle is safe to drive off and fill with their families.

Antimicrobial product arsenal
Choosing Tire & Wheel Service Equipment to Enhance Profitability

Tire and wheel service covers a range of items that provide opportunities for shops to enhance their profitability. Choosing which services a shop wants to provide will determine where the shop owner should make his or her capital investments.

Editor’s Notes: Google Reviews & SEO

When optimizing your shop’s site on potential customers’ search results, Google sets the rules. Did you know that even the reviews your shop receives from customers factor into your SEO?

Google and SEO
Lift Your Shop’s Profit Potential; Align It with Your Goals

When investing in major equipment, such as a lift or alignment machine, quality and efficient service are essential features. This article highlights some of the attributes to keep in mind before your next purchase.

Editor’s Notes: How Facebook Advertising Can Work for Your Shop

“With a few clicks, you can share a promotion or advertise your shop with a budget and timeframe that you control.”

Editor’s Notes: Visually Promoting Your Local Business with Social Media

Your smartphone’s camera will become one of your new favorite marketing tools! There’s always something interesting you can share, and it won’t take too much time; just a little effort.

facebook, instagram and twitter icons
Editor’s Notes: Building Your Brand Through Facebook

Maintaining an active Facebook presence remains a solid marketing strategy. When people search for your shop online, that content can help drive more business.

Editor’s Notes: Social Media and Google and SEO – Oh My!

This year, I’ll devote my column to helping you improve your digital marketing. We’ll bring you the SEO and social media tools you need for your business.