Selling Service for Low-Maintenance Ignition Systems
ition system maintenance as long as it feels like it’s “running good.” In reality, spark plugs eventually develop high electrical resistance because the electrodes wear away. When this happens, the secondary ignition voltage will increase until the ignition coil, ignition cable, spark plug boot or spark plug develops a high-voltage leak. When a high-voltage leak
Flash! Reprogramming Vehicle Computers
Typically, when someone brings up the subject of “flashing” you get two reactions. The technologically informed service professionals think about added revenue and service, while rowdier folks think about doing something that could land them in front of a judge. I think we can all agree that the first group is far better off, and
When it’s Time for a Rebuilt Engine Installation
I noticed the Toyota 4WD truck as soon as I turned into the parking lot on Monday morning. I knew the owner because we’d been servicing his vehicles for a number of years, and I was always impressed by how clean and straight the truck was for its age. It was parked kind of crooked,
Selling Oxygen Sensors
As modern OBD II technology marches on, it’s clear that the zirconia-based oxygen sensor now is being sold more as a basic repair part than as a preventive maintenance part, and it changes the way we diagnose and sell oxygen sensors. To illustrate the difference, let’s remember that an oxygen sensor replacement used to be
OHC Engine Repairs and Service on Chrysler’s 3.5L V6
Chrysler’s 24-valve 3.5L single overhead cam V6 engine was introduced back in 1993 in their LH platform cars (Chrysler Concorde, Dodge Intrepid and Eagle Vision). Since then it has been used in a variety of Chrysler models. The 3.5L engine is an even-firing power plant with aluminum cylinder heads, a single camshaft in each cylinder
How Sensors Provide ‘Good Input’ for Diagnostics
One of the systems that Subaru has perfected through improved reliability over the years has been its distributorless ignition system (DIS) for all of its models. Because of the horizontally opposed design of its engines, the ignition system can be centrally mounted and made simple. In this article, we will touch on some common diagnostic
Perspectives
I was reading my local paper and came across the headline that read, “black boxes” are urged for automobiles. With all the political sparring in the news this election season, my skeptical mind has been in overdrive. Seeing this headline, I read on to find “The National Transportation Safety Board (NTSB) on Tuesday recommended for
Diagnostic Dilemmas: Playing the Diagnostic Shell Game
More often than not, deciphering diagnostic trouble codes is like playing a high-tech version of the old circus sideshow “shell” game. In the trouble code shell game, we are led to believe that the pea (diagnostic solution) is hidden under one of the shells (DTCs) stored in the diagnostic memory. Unfortunately for the diagnostic technician,
Perspectives
I was reading my local paper and came across the headline that read, “black boxes” are urged for automobiles. With all the political sparring in the news this election season, my skeptical mind has been in overdrive. Seeing this headline, I read on to find “The National Transportation Safety Board (NTSB) on Tuesday recommended for
Nissan Engine Diagnostics
You don’t have to be an import specialist to know that Nissan cars and trucks have a good reputation for reliability and longevity. Nissan, under the Datsun name, was one of the first Japanese automakers to break into the U.S. market. They did it right, by establishing a strong dealer network and offering a quality