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Diagnostic Oddities

This article is dedicated to some Ford specific issues that, after being brought to light, can save your shop thousands of dollars in wasted time and liability. There may be some other makes out there with some similar designs and quirks, but the only technical references will be for Ford vehicles. By Glen Beanard Giddy

Tire Pressure Monitoring Systems Present a New Service Opportunity

Changing technology always brings with it a need for new tools, and today’s new Tire Pressure Monitoring Systems (TPMS) are no exception. In 2000, Congress passed legislation called the TREAD (Transportation Recall Enhancement, Accountability and Documentation) Act in response to tire failures that were causing SUV rollovers. Many of these tire failures were blamed on

Mercedes-Benz: Transmission Service and Other Maintenance Essentials

Consistently rated as well engineered and well built, the Mercedes line fills almost every class of vehicle today, from small fuel-efficient people-movers like the Smart Car, to large over-the-road trucks and every niche in between. Our shop performs routine maintenance and more involved repairs on hundreds of Mercedes vehicles every year. Most of the models

Up in Vapor

Gasp! It’s the “Gas Cap Code”! Oh no, you just pulled a code P0422, evaporative purge small leak detected… Here goes the needle in the haystack syndrome. So what do you do? Recommend a new gas cap and ship it? Well you could do that, but would that be in your or your customer’s best

TechTalk: Grabbing Dodge Diesel Service ‘by the Horns’

With the massive number of diesel trucks that have hit the roads since around 1998, I believe there is an enormous amount of potential work for independent shops. One fact I thought was amazing is DaimlerChrysler claims that 70% of the Dodge Ram 2500 and 3500 truck market since 2003 is equipped with the 5.9L

Coolant Service

It’s Getting Hotter Out There; Know How to Keep Your Customers Cool Coolant testers, pressure testers, flushers and exchangers. These are the tools and equipment shops need to keep their customers’ cooling systems cool. We’ve had an unusually hot summer this year. Record high temperatures across the country have left many vehicles steaming alongside the

Tech Tip: Are You Testing Your Customers’ Brake Fluid?

When was the last time you tested a customer’s brake fluid? Never? Many shops don’t bother to test brake fluid for several reasons. Some don’t think fluid tests are necessary. Others don’t test the fluid because they don’t have anything to test it with. And others say why bother if they’re going to bleed the brakes after relining the brakes?

BMW Maintenance: The Right Equipment and Information Make Service Profitable

Well-designed and durable, the cars from Bavaria have had a reputation for handling and performance that many other manufacturers only aspire to. In the last 50 years, BMWs have gone from the three-wheeled Isetta microcar of the 1950s to today’s powerful and comfortable high-performance machines with all of the latest technology. One of my favorite

Brake FLuid Testing: Are You Testing Your Customers’ Brake Fluid?

When was the last time you tested a customer’s brake fluid? Never? Many shops don’t bother to test brake fluid for several reasons. Some don’t think fluid tests are necessary. Others don’t test the fluid because they don’t have anything to test it with. And others say why bother if they’re going to bleed the

Tech Tip: Spotting Problems with a Non-Contact Infrared Thermometer

Being able to measure temperature variances can play an important roll in diagnosing vehicle maladies for both undercar and underhood technicians. This can be easily accomplished by using a non-contact infrared thermometer. With this tool, technicians simply point the thermometer at the area of concern and they are immediately provided with the temperature of the surface in question.