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Caliper Science Friction

Disc brake calipers come in many sizes and configurations, including fixed-caliper, multi-piston designs, and the more modern floating-caliper, single piston designs that may also contain a mechanically actuated parking brake. Needless to say, disc brake calipers have undergone a series of design changes that continue to make them more adaptable to late-model vehicle applications. To

Universal Coolants: The Ultimate Answer?

For nearly a decade, vehicle manufacturers have been introducing and using a variety of extended-life coolants. The only thing these coolants have in common is that they all seem to differ in formulation and color. There are orange coolants, green coolants, blue coolants, red coolants, yellow coolants, even pink ones. The proliferation of different coolant

Customers for Life: The Key to Earning Customer Loyalty and Trust

Nothing about your business is guaranteed. The number of repair orders you write each day, the number of vehicles you service per month, the amount of money you’ll spend on tools, equipment and supplies, the amount of time you’ll spend working on and in your business, or your year-end profit. You know all too well

Disc Brake Calipers

Disc brake calipers come in many sizes and configurations, including fixed-caliper, multi-piston designs, and the more modern floating-caliper, single piston designs that may also contain a mechanically actuated parking brake. Needless to say, disc brake calipers have undergone a series of design changes that continue to make them more adaptable to late-model import vehicle applications.

The Pricing Game: Technology Puts Part Prices in the Hands of Your Customers

What is the right amount for parts mark up? 20%, 35%, 100%, or do you just go by the retail price of a part as determined by the manufacturer, jobber or WD? This is a tough question in terms of business practices and ethics. This gray area can get a lot of people in trouble.

Loaded Brake Calipers: Can They Boost Productivity?

Some technicians like loaded calipers because everything they need comes in one box. They don’t have to worry about mismatched parts from different suppliers and the complete assemblies are quick and easy to install. Most importantly, they see fewer comebacks because of brake noise or other problems. Loaded calipers do provide a variety of benefits

Aftermarket Update

Las Vegas – It’s on everyone’s mind: How do you find better customers? That question was posed during a special event held during Independent Warehouse Distributors’ (IWD) recent national membership meeting. IWD’s meeting, held March 30 through April 1, was the 20th annual such meeting for the Connecticut-based program group. It was held at the

This is a Great Time for the Brake Industry

As the editor of BRAKE & FRONT END, I make it a point to try out as many friction materials as possible. I have tried $20 pads, and expensive performance pads that can cost as much as $180 a set. I fint it amazing what a great set of brake pads or shoes can do

Brake Dynamometer Testing: One Test is Worth a Thousand Expert Opinions

Some friction material companies market their products by saying they are third-party tested or tested on their own brake dynamometer. But, understanding what this really means is tough if you do not understand how a brake dynamometer operates. In the engine performance world, an engine dynamometer is associated with measuring performance. Brake dynamometers also measure

Aftermarket Update: April

MEMA Releases Educational Counterfeiting Supplement Distributors, retailers and automotive technicians looking for more information about automotive parts counterfeiting need to look no further. The Motor & Equipment Manufacturers Association (MEMA) recently released an informational supplement focusing on the issue counterfeiting in the auto parts industry. MEMA’s Counterfeiting publication was designed to serve as a resource