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Filtering in New Opportunities

Your sniffling, sneezing customers could be just the sales opportunity your shop was itching for. That’s because consumers with severe allergies could benefit the most from a replacement of their vehicle’s cabin air filter (CAF). Allergy-affected customers may be the only ones you have who even know that their vehicle contains a cabin air filter.

Muscling in on Restoration & Performance Work: Part 1

As automotive technology continues to become more complex with each new model year, you may be longing for the “good ol’ days” when engines had carburetors and distributors but no sensors, fuel injectors or computers. Most driveability problems were fairly simple to diagnose and only required a trained ear and a few basic tools. Alas,

Understanding Operating Strategies

As driveability technicians, we’ve been taught to solve diagnostic problems by gathering and analyzing data. Data usually comes in three basic forms, the first of which is sensory data that we can see, hear, smell or feel. The second form is measured values gathered by using test equipment like lab scopes and multimeters. The third

News: Babcox Memorial Scholarship Applications Now Being Accepted

Bedford, TX — The Automotive Management Institute (AMI) is calling for applications for the 2004 Tom B. Babcox Memorial Scholarship. AMI’s resource development effort, EXCEL, in conjunction with Babcox Publications, established the $1,000 scholarship, which is awarded annually to an Automotive Service Association (ASA) Mechanical Division member who strives to be, or is presently, working

Your Business is a ‘People’ Business

As providers of high-quality, efficient repairs on import nameplates, you are also discerning buyers of premium parts, tools and equipment, purveyors of optimal customer service and smart businesspeople, so the way you run your business and your impressions of the marketplace truly make an impact. A recent readership study of ImportCar readers asked, “Do you

Alternators Are the Heart of Import Electrical Systems

In current SAE J1930 terminology, the “alternator” is now being referred to as a “generator.” Of course, this isn’t news for many import technicians because many imports have always been equipped with “generators” for several years. By either name, the alternator’s job has definitely become more complex during the past decade. Years ago, the typical

Volkswagen Brake, Suspension and Exhaust Repairs

The original Volkswagen Beetle changed a number of things for the maintenance technician. The muffler was part of the engine, the suspension consisted of front and rear torsion bars, and the brakes, though actually large for a car of the Bug’s weight, needed adjustment on a regular basis to make them safe. Things have changed

Hot Heads for Cool Cars

The numbers are not huge yet, but there is a growing demand for high-performance cylinder head work and other engine modifications on a variety of sport compact cars. The most popular nameplates are imports such as Honda, Acura and Mitsubishi, but coming on fast are Nissan, Toyota, Mazda, Subaru and Volkswagen – plus domestic models

News

Steve Louden Named CARS 2004 Chairman Bedford, TX – The Automotive Service Association (ASA) has announced that Steve Louden, AAM, will serve as chairman of the 2004 Congress of Automotive Repair and Service (CARS). Louden is the owner of Louden Motorcar Services in Dallas, and a longtime member of ASA. Held annually in Las Vegas

The Future of Cool

Ed Sunkin, Editor, also contributed to this report Nobody knows exactly how refrigeration systems will change in the future, but it appears likely that R-134a’s days are numbered. The Europeans are seriously considering phasing it out starting in 2009. If that happens, the North American OEMs may follow suit. Though R-134a poses no danger to