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Lista Offers Rugged And Durable Technician Series Toolboxes

Lista International Corporation offers rugged Technician Series toolboxes. The toolboxes feature fully-welded drawer and construction housing, allowing them to stand up to the toughest environments and usage.

Gonzo’s Toolbox: Who’s The Boss? Deal With The Person In Charge, Especially When Your Customer’s Vehicle Is A ‘Basket Case’

There’s a boss in every family, and sometimes you might think it’s you, but your spouse may have a different opinion. For example, there have been countless times I’ve had a car in the shop where a wife or husband has dropped the car off and the repair is done, paid for, and sent on its way, only to have the other spouse call and give me an earful because they weren’t told what had transpired. (As if that’s my fault!)

Gonzo’s Toolbox: Taking A Leap Of Faith When Relying On Your Knowledge And Expertise Is The Best Diagnostic Plan

Dealing with unforeseen problems ends up in a never-ending stumbling block of false leads, misguided diagnostics, or, for the lack of better term, a typical “snafu.” There are a lot of situations when the tech just has to trust his own judgment and go with what seems right, rather than what all the information is suggesting. Call it a gut instinct, dumb luck or maybe a professional guess, but that may be all you have to go on.

Meritor WABCO Announces Release Of TOOLBOX 11.0, Its Latest Vehicle Diagnostics Software Package

Meritor WABCO announced the release of TOOLBOX 11.0, a PC-based diagnostics and troubleshooting software. TOOLBOX 11.0 builds on Meritor WABCO’s strong track record of providing differentiated value in vehicle diagnostics systems, the company says.

Gonzo’s Toolbox: Understanding Electrical Circuits Will Expedite Diagnostic Repairs

A work order comes to you with this complaint: “My turn signal indicators light up when I step on the brake pedal or when I’m driving at night.” Do you have a good idea what the problem is? Or, are you completely lost and debating sending this job to another shop because it’s not something you think you can handle?

Gonzo’s Toolbox: Being A True Professional When Your Knowledge And Expertise Are Victorious Over The Challenges Of The Day

In the automotive repair profession, ASE certifications, manufacturer certifications and years of service are just some of the ways to distinguish one as a pro vs. a parts-swapping technician.
I try to approach each and every job as a professional. This includes detailing my repair work and striving to make each repair as neat and orderly as possible. It doesn’t matter whether the job is for a customer off the street or for another repair shop, it’s important that you do the most professional job possible.

Gonzo’s Toolbox: Walk A Mile In My Shoes And You’ll Know Where I Get My Stories

I was asked some time ago about why I write these peculiar articles about the vehicle repair business. Well, the only way I can explain it is to put yourself in the position that I’m in on a daily basis. I spend a better part of my day trying to understand what a customer is explaining to me, while using my training, background and basic common sense to come up with a logical answer to their vehicle’s problem.

Gonzo’s Toolbox: Handling Temporary Helpers

There are times when I find I have more helpers in the shop than I have on the payroll. I didn’t ask for this extra help, but there they are, right in the middle of the shop. Who are they, and where did they come from? Ah, yes, it’s those customers who want to keep an extra eye on their ride.

Gonzo’s ToolBox: Second-Hand Information

Do you remember when you played the game of “telephone” as a child, and the original information being conveyed was oftentimes totally different by the time the last kid commented? The same thing can happen with a vehicle problem when more than one person is involved in getting the information to the person at the end of the line. And who’s usually at the end of the line? The tech.

Gonzo’s ToolBox: Brain Damage

Throughout the evolution of the modern vehicle, there have been an increasing number of duties taken over by computers. These computers have not only made the engine more fuel efficient, but also more environmentally friendly. Nowadays, these systems are starting to “think” for themselves and make decisions for the driver. Things like park assist, keeping a safe distance between cars on the road and collision avoidance are just a few examples of the capabilities of the modern computer-driven automobile.