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News: Babcox Publications Acquires Fleet Equipment & T3 Magazines

cations for the automotive aftermarket to now include the truck fleet equipment management and information technology (IT) arenas. These respected magazines, and their editorial staffs, broaden our reach and offer outstanding publications for the marketplace.” Each month, Fleet Equipment targets an audience of qualified fleet equipment managers who are directly responsible for specifying and buying

Tuning into Specialty Niche Markets

If you are thinking of expanding your shop to include restoration, performance modifications or even customizing ‹ now may be the time. There are plenty of niche market opportunities for your shop to go along with your regular business, provided there is an interest by you and your team. If you, the shop’s decision maker,

Checking into Mode $06

Mode 06 is the actual system test data that OBD II looks at when it decides to set a pending code or a current fault code. If the test data is within the limits established by the vehicle manufacturer, the item gets a PASS and no codes are set. But if a value is out of range, OBD II flags it with a FAIL and keeps an eye on the component until the system monitor has run at least twice. Then, if the problem is still there, a DTC is set and the MIL light comes on.

Selling Service for Low-Maintenance Ignition Systems

ition system maintenance as long as it feels like it’s “running good.” In reality, spark plugs eventually develop high electrical resistance because the electrodes wear away. When this happens, the secondary ignition voltage will increase until the ignition coil, ignition cable, spark plug boot or spark plug develops a high-voltage leak. When a high-voltage leak

Shops that Evolve are Shops that Succeed

There’s plenty to be said about not being complacent. After all, complacency breeds mediocrity. And in today’s competitive service environment, where the name of the game is standing out amidst your competition – being at the forefront in your line of work will bring increased visibility and more customers to your shop. In striving for

Peak Performance

As craftsmen dedicated to the profession of diagnosing, troubleshooting and repairing import vehicles, you know that it’s not so much what you do, but how well you do it, that elevates your shop to the top ranks of your field. Your high professional standards cultivate a loyal customer base, among which you’ve earned trust and

News: Underhood Service

CARQUEST Selects 2004 TECH-NET Professional/ASE Technician of the Year Raleigh, NC – Richard Robb of Elkhorn, WI, has been named the 2004 TECH-NET Professional/ASE Technician of the Year. Owner of Hi-Tech Automotive, Robb is an ASE-certified master automobile technician with L-1 certification. He was selected for the award after meeting the criteria set by CARQUEST

Underhood Service: News

New Brochure Is A Perfect Teaching Tool The service advisor must educate customers about preventive maintenance and repair, and these professionals need tools to familiarize motorists with what’s under the hood and around the car. To make the service advisor’s job easier, the Car Care Council has developed a new brochure. Simply titled, Be Car

Editor’s Notebook

With the month of June comes graduation ceremonies and commencement speeches that are filled with emotion and congratulatory remarks, words of encouragement, and challenges to graduates to fulfill their dreams, make their mark on society and change the world to make it a better place. These “dreams foster goals, and achievement brings success” messages should

Muscling in on Restoration Work: Part 2

There’s a hot trend in the automotive aftermarket to return car owners to the past. Literally. Today, aging baby boomers are spending big money on “recapturing the rapture” of the cars of their youth. Just turn on your television any evening and you’re sure to find some type of automotive program on the cable and