Bleeding ABS Systems
Occasionally, there will be a need to replace an ABS modulator or other hydraulic component, such as a pump/motor or even a master cylinder, on some systems. When this need arises, it will be essential you are prepared for the task. This article provides an overview of some of the techniques, tools and procedures required
Brake NVH: Part Two
An in-depth look at individual brake components and how each can produce noise and how to resolve the malady.
Fleet Management and Warranty Companies: What’s the Difference?
In the case of a warranty company, the company has a direct vested interest in the costs of the repairs. Such companies sell a repair contract on a single vehicle where certain items on the vehicle are specifically named. The company will pay for, or toward, the repair of those specifically named items within the
Customers for Life: The Key to Earning Customer Loyalty and Trust
Nothing about your business is guaranteed. The number of repair orders you write each day, the number of vehicles you service per month, the amount of money you’ll spend on tools, equipment and supplies, the amount of time you’ll spend working on and in your business, or your year-end profit. You know all too well
Drum Brakes, Understanding The Hydraulic Side
The wheel cylinder supplies the muscle for a drum brake. Most wheel cylinders are relatively simple: a pair of horizontally opposed pistons mounted inside a cast iron or aluminum housing. A brake line or hose from the master cylinder routes hydraulic pressure to the wheel cylinder, which pushes the pistons out. This forces the brake
The Pricing Game: Technology Puts Part Prices in the Hands of Your Customers
What is the right amount for parts mark up? 20%, 35%, 100%, or do you just go by the retail price of a part as determined by the manufacturer, jobber or WD? This is a tough question in terms of business practices and ethics. This gray area can get a lot of people in trouble.
Loaded Brake Calipers: Can They Boost Productivity?
Some technicians like loaded calipers because everything they need comes in one box. They don’t have to worry about mismatched parts from different suppliers and the complete assemblies are quick and easy to install. Most importantly, they see fewer comebacks because of brake noise or other problems. Loaded calipers do provide a variety of benefits
Understanding How a Battery Operates
In the automobile, the battery serves three main functions. First is the obvious. It supplies electrical power for the ignition system, starter, computer system and every other electrical component while the engine is not running (or any other instance when the alternator is not charging). Second, it serves as a reserve power source, should the
Light Diesel Service Opportunities are Growing
Diesels are back! During the past six years, more than 2.5 million new diesel-powered cars and light trucks have been sold in the United States. Though the numbers are not huge, they are growing. Diesel usage in U.S light vehicles has almost doubled over the last five years (from 2.2% in 1999 to 3.9% in
A/C Update: Expect Refrigerant Prices to Have Chilling Affect on Your Customers
Well, it seems expected higher fuel prices (national gasoline prices set a record average high in March) won’t be the only bee in the bonnet of drivers this summer. If their vehicles need A/C service, car owners may get charged up over the higher refrigerant costs, too. Obviously, the fault is not yours – the