Identifix, one of the nation’s premier sources of online diagnostic and repair information recently announced that in partnership with SPX Service Solutions, it has developed a productivity enhancing, Web-based, information resource featuring online diagnostic and repair information for Pegisys users. OTC Direct-Hit Technician — Powered by Identifix — serves to extend the new Pegisys scan tools’ diagnostic capabilities by offering technicians At The Fender access to Identifix’s extensive experience–based diagnostic information data that enables technicians to diagnose and repair vehicles more efficiently.
OTC Direct-Hit Technician can be accessed directly from the new Pegisys tool via a hot link highlighted on the tool’s touch screen. Automotive technicians seeking assistance in diagnosing vehicle repair problems can now seamlessly access OTC Direct-Hit Technician directly from the tool. This capability greatly improves both diagnostic efficiency and the technician’s productivity.
“OTC Direct-Hit Technician is a specialized diagnostic edition of the popular Identifix Direct-Hit information service, currently used by more than 19,000 shops. Direct-Hit Technician enables technicians to Find Fixes Faster by offering valuable automotive information databases captured from more than 3.6 million Repair Hotline calls and authored by Identifix’s 45 ASE-certified master technicians,” said Jeff Sweet, president of Identifix.
“Direct-Hit Technician is a great tool for us. We don’t have computers in our bays so if we need to look up vehicle information we have to leave the work area. The best thing about having Direct-Hit Technician on the Pegisys scan tool is that all my information is right at my fender. This ultimately saves me time,” commented shop owner, Tom Knapp of Toms Tire and Repair in Kaycee, WY. “What most people don’t realize is staying at the vehicle helps keep your train of thought on track. You can easily get distracted when you have to leave your bay to go to a different room to use a different source to fix cars. Having Direct-Hit Technician with you in the shop keeps you focused and prevent distractions. You have good information at your finger tips.”
Direct-Hit Technician delivers more than 315,000 Hotline Archives which are symptoms, associated short-cut tests and fixes, which include over 141,000 Confirmed Fixes. Direct-Hit Technician is updated constantly with over 6,000 new symptoms, associated short-cut tests and fixes added to the database each month.
In addition to the extensive experience-based database, Direct-Hit Technician provides Pegisys users with access to most of the Identifix technical resources, including:
• Experience Based Diagnostic Information – Repair-Tracs, Hotline Archives, Posted Fixes, NHTSA Recalls, Factory TSBs, OBD-II Code Data and Identifix Articles; and
• Repair Information – Wiring Diagram Groups, Component Locations and Specifications.
“The amount of diagnostic and repair-related information continues to grow and it will soon become impossible to provide enough storage memory on a diagnostic tool. Our partnership with SPX allows both companies to leverage the power of the Internet to provide the technician with a high speed, always current solution to their diagnostic information needs,” said Sweet.
With Direct-Hit Technician’s robust and current database and Identifix’s comprehensive on-site library of factory vehicle service information, Identifix helps technicians increase service bay productivity. Now, through its collaboration with SPX Service Solutions, Identifix enables technicians to maximize the full potential of their Pegisys Diagnostic System capabilities. Furthermore, Pegisys provides wireless connectivity to the Internet, giving technicians more freedom to work more productively right At The Fender.
For more information about Pegisys and Direct-Hit Technician, visit www.pegisysotc.com.
