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Frances Lenox, owner/technician Enginooity Import Repair Bryan, TX Power Probe and attachments Tru-Spark Ignition Firing Indicator Snap-on FZ936 Ratchet Head 1/4” Drive Impact Type Universal Sockets Mac Tools 3/8” Drive Air Impact Wrench   Gary Lui, owner/technician West Valley Automotive, Inc. Alhambra, CA   Snap-on Vantage Snap-on Scanner Mitchell 1 Information System Ingersoll-Rand Air Ratchet

Viewpoint, AAMCO, Cottman, Monro, Procare: With Size Comes Responsibility

In the past month, we have seen some historic events in the world of undercar service. The reunification of Cottman and AAMCO and the acquisition of ProCare by Monro Muffler have changed the landscape of the undercar service industry. Some people say that the Cottman and AAMCO deal was a shocker. When Rich Silva (Cottman)

Aftermarket Update

Popular Aftermarket Columnist Mitch Schneider Joins Babcox Publications Akron, OH — Mitch Schneider, nationally recognized automotive service professional, author and lecturer, has joined Babcox Publications as a senior contributing editor. Beginning in July, Schneider’s popular commentary will appear monthly in Babcox’s Tech Group publications, including Brake & Front End, ImportCar and Underhood Service. In addition

Aftermarket Update: New Hampshire Store Manager Named 2005 Counterman Magazine Counterperson of the Year

Akron, OH – When New England customers say that Sanel Auto Parts is their “first call” for auto parts, what they really mean is that they rely on veteran store manager Dennis Call to solve their automotive parts needs. Because of Call’s dedication to his industry and customers, Counterman magazine named the Sanel Auto Parts

Foreign Affairs: Can Your Shop Handle OBD Multiplexing?

“CAN” is the new buzz word in automobile diagnostics. It stands for Controller Area Network and is a protocol for onboard diagnostics and scan tools. CAN is a high-speed data link that provides more information at a faster rate for better communication between onboard electronics and external diagnostic equipment. Many manufacturers have already started incorporating

Adayana Launches Automotive Training Website

Adayana Inc. recently announced the launch of its automotive technical skills training system and website MyTechCampus (mytechcampus.com). The site provides access to Adayana’s library of automotive service, service management and safety courses developed specifically for the web. The site offers courses and support tools to service providers interested in training for their employees, and individual learners who wish to purchase online training.

Talking Shop: Weighing In on In-Shop Cataloging

Paper catalogs have their place, but in-shop electronic catalogs are changing the repair shop/store dynamic. For the past 35 years, Harry, the archetypal, second-generation shop owner, has been telephoning Joe, the archetypal counterman, to order parts. And for 35 years before that, it was Harry’s father Clyde who owned the shop and was placing the

Beware: There’s a New Kid on the Block

You just never know who your next competitor will be. Think beyond the import specialist shop down the road and the franchised service outlet around the corner. Think retail. Think J.C. Whitney & Company, the giant direct marketer of name-brand automotive parts and accessories, providing “everything automotive” with more than 100,000 items covering more than

News: Cornwell Tool Rally Hits All-Time Attendance High

Wadsworth, OH – Cornwell Tools celebrated the best turnout ever at the 2005 National Tool Rally held last month in New Orleans. More than 100 exhibitors participated, contributing to a 44% increase in overall dealer attendance from last year. Bill Stemple, director of marketing, welcomed the trade show exhibitors March 11, touting the great benefits

Mastering Mercedes Multiplexing

“CAN” is the new buzz word in automobile diagnostics. It stands for Controller Area Network and is a protocol for onboard diagnostics and scan tools. CAN is a high-speed data link that provides more information at a faster rate for better communication between onboard electronics and external diagnostic equipment. Many manufacturers have already started incorporating