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Alignment Update: Consider Long-Term Value of Equipment

Alignments are an equipment-intensive business. Purchasing this equipment is often done with the state-of-mind of “who is the least expensive.” But, “least expensive” is a relative term that can be narrow or broad in definition and scope. Least expensive can be looked from two different perspectives. Short-term is looking at just the one-time purchase price.

Mischievous Cats

By definition, a catalytic converter should last the lifetime of the vehicle. It can last this long because a catalyst is something that, just by being present, causes a reaction to other materials without itself being a participant in the reaction. However, real life has proven that the life span of a catalytic converter varies

Selling Services: Shock & Strut Replacement

The primary purpose of a shock absorber (or strut) is to control suspension movement. This is done by a piston moving fluid through a series of valves within the shock or strut housing. The valves control the damping rate of the shock throughout the travel of the piston. The damping characteristics are engineered to complement

Engine Service

And Other Underhood Repair Essentials

Tech Feature: Engine Diagnostics…What to do When an Engine Won’t Start

In today’s world of high-tech electronics, onboard diagnostics and scan tools, you would think engine diagnostics would be easier than ever. Yet some technicians struggle when confronted with an engine that cranks but refuses to start. Most no-starts do not generate any fault codes, so how do you proceed to find out what’s causing the

Directions: The Internet as a Shop Tool

Over the last few years, automotive aftermarket use of the Internet has continued to grow, making it a valuable business tool in automotive repair shops. Autologue CEO Jim Franco, who’s company provides automotive information system services, e-cataloging parts pricing and other electronic data services for the automotive distribution market, spoke recently in an “Executive Interview”

Climate Equipment: Hey, It’s Cold in Here!

Wherever two or more shall gather… Somebody is bound to be too hot or too cold! It seems to be a fact of life, people can never agree about the temperature inside. This one says it’s too hot, while that one says it’s too cold. One thing we can all agree on is that we

Tech Tip: Subaru Transmission Crossmember Service Tips

When performing service work or installing Subaru’s accessory short-throw shifter, it’s extremely important that the transmission is supported properly when removing or reinstalling the crossmember. If not, damage to the bolts and/or threads will occur.

Snap-on SOLUS PRO Scanner Saves Time

The SOLUS PRO Scanner from Snap-on Diagnostics gives its users a competitive edge in the always evolving automotive repair industry. SOLUS PRO provides a depth of trouble codes, data parameters, bi-directional tests and legendary Fast-Track Troubleshooter repair strategies.

CARQUEST and MACS Announce Finalists in Mobile A/C-Heat Transfer Tech of the Year Competition

CARQUEST and MACS Worldwide have teamed up to find the best mobile A/C and heat transfer service technician in the United States and Canada. The first round of competition which included an online skill assessment is complete and 10 finalists have been named.