Boosting Your Shop’s Competitive Edge
What are the building blocks of your shop’s success? Lately, have you thought about what factors are directly linked to your shop’s profitability? Such an evaluation will provide direction for new initiatives and put the spotlight on areas where improvements are needed. In a recent survey of ImportCar readers, we asked, “What changes will you
Mazda Clutch Replacement and Installation Tips
As import specialists, our work can be both difficult and rewarding. We are required to perform a variety of repairs, ranging from routine maintenance to high-end diagnostics and troubleshooting, all of which require certain skill sets and equipment to accomplish. There are few professions that will have you using a high-tech, computer-driven labscope on one
Matching Your Techs with the Right Job
Just a single decade ago, many industry experts speculated that 80% of the workflow passing through an independent repair shop would involve some type of high-level diagnostic process. Today, it’s obvious that, with the infusion of electronic operating systems, high-level diagnostics is now approaching that level of total workflow. Nevertheless, many others continue to ridicule
A/C Update
Once a year the Mobile Air Conditioning Society (MACS) hosts a trade show for A/C shop owners and technicians. This year’s event was held in Orlando, FL, January 22-24, and provided a wealth of service information to those who attended the technical sessions. For those who could not be there, we pass along some of
Transmissions & Clutches
The Ins and Outs of Manual Gear Box Repair
Understanding Today’s Multi-Coil Ignition Systems
Distributorless Ignition Systems (DIS) have been around for more than two decades, but in recent years the trend has been to multi-coil systems such as Coil On Plug (COP) or Coil Per Cylinder (CPC) ignition systems, and Coil Near Plug (CNP) ignition systems. COP systems have become the hot setup for a number of packaging,
Secondary Ignition System Maintenance
As one might expect, the introduction of low-maintenance ignition systems has changed how we sell and service secondary ignition system parts for import vehicles. Most import nameplates have, for example, replaced conventional distributor ignition systems with distributorless or coil-on-plug (COP) ignitions in order to reduce the number of wearing parts in the secondary or high-voltage
Flash Reprogramming
Would you believe flash reprogrammable PCMs have been in vehicles for more than a decade? The first such application was the 1990 Geo Storm. Why a humdrum car like the Storm would be the first to receive a flash reprogrammable computer system is unknown. You’d think GM would have chosen a more high profile vehicle
Focus on Professionalism as the ‘Common’ Thread of Your Business
You’d probably agree that with all of the opportunities and challenges on the service front these days, there may be little time left in the day to work “on your business.” But now, more than ever, working on all of those business fundamentals necessary to run a profitable shop must be brought to the forefront