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Mufflers & Exhaust Systems Exchanging Stock for High-Performance

High-performance mufflers and exhaust systems are as much about looks and sound as they are about horsepower. Most customers who want these types of products want mufflers and exhaust systems that look and sound as good as they perform. It’s all about personalizing their vehicle and projecting an image. Customers who buy performance exhaust products

News: Underhood Service

CARQUEST Selects 2004 TECH-NET Professional/ASE Technician of the Year Raleigh, NC – Richard Robb of Elkhorn, WI, has been named the 2004 TECH-NET Professional/ASE Technician of the Year. Owner of Hi-Tech Automotive, Robb is an ASE-certified master automobile technician with L-1 certification. He was selected for the award after meeting the criteria set by CARQUEST

Team ASE – in the Air, Over Land and in the Water

What Would You Do?- Readers Respond

Keeping Hondas Original is Jason’s Automotive’s Specialty

When it comes to advertising, Jason Abbott does it all: TV commercials, mailers, phonebook listings, newspaper and local school event sponsorships. And for this independent repair facility in Tujunga, CA, it works. “I’m the busiest shop around here,” says Abbott, who co-owns Jason’s Automotive Specialty Shop with his wife, Roxanne. “Even when times are real

Smooth Sailing: Steering, Suspension & Ride Control Repair Opportunities

Original equipment chassis parts on late-model cars and trucks are supposedly engineered to go 150,000 miles or more. But is that 150,000 miles of highway driving on nice smooth roads or 150,000 miles of bumps, potholes and rough roads? The OEMs say it’s some of both. Nobody can predict exactly how long a chassis part

Preventive Maintenance Pays Multiple Dividends

Oftentimes, the difference between winning or losing and succeeding or failing is in the details. If you apply this principle to your shop, you’ll find that you won’t have to search far for ways to grow your business. Take preventive vehicle maintenance, for example. Every vehicle that enters your bays represents an opportunity to better

Loaded Brake Calipers: Quality and Value in One Box

Loaded calipers provide a variety of benefits when doing brake jobs on customers’ vehicles. Most brake suppliers have a loaded caliper program today so availability is seldom an issue. If price becomes a hurdle, that’s when it’s time to inform your customers of the features and benefits of loaded calipers. One of the main advantages

ImportCar’s 2004 Import Repair Specialist Study

m in peak-operating condition. ImportCar recipients, who represent the repair network dedicated to servicing this specialized vehicle population, are reaping the benefits of the proliferating import marketplace through their dedication to professional, high-quality repairs. Their business data and shop status reports prove it. Featuring the results of a recent random survey of ImportCar recipients, this

How Engine Oil Becomes Engine Sludge

Fresh engine oil is a clear, free-flowing liquid blend of base stock and additives that contains no fuel, water, coolant, dirt or other contaminants. In engines that have failed prematurely, the oil has very often been transformed into a high viscosity deposit of brown or black goo, commonly referred to as “sludge.” When regular engine

Diagnostic Dilemmas: Driving Forces Behind a Driveability Technician

He used to be known as the tune-up guy, the shop troubleshooter or the ace mechanic. Today, he’s known as a driveability tech. Tomorrow, when body control electronics come on full line, he’ll probably be known as an electronics diagnostics technician. Whatever his name might be, most of us know that driveability techs are smart,