Top 5 Favorite Tools & Equipment
Rick Moe, owner The Nurburgring, Inc. Saint Bonifacius, MN www.the-nurburgring.com My shop is an independent Porsche repair shop specializing in 356s and early 911s. I’ve been a professional Porsche mechanic for more than 30 years. I established The Nurburgring, Inc. in the Minneapolis area in 1977. I am a factory-trained mechanic with extensive background in
Tech Tip: Clutch Replacements – Don’t Turn Them Away
Clutch replacement does not have the prestige of driveability diagnostics, but at times, it pays better. Some shops turn away clutch replacements in fear of comebacks and lost productivity. But, clutch replacement offers the shop opportunities to sell additional services that might slip past the bottom line.
Honda Brake Service: Successful Jobs Are in the Details
You can’t argue that Hondas aren’t popular cars that have earned customer loyalty by giving many miles of trouble-free service to their owners. It’s safe to say that Honda has changed the way the world builds cars. And to think they’ve done it in 30 years is truly remarkable. All machines, even the good ones,
Aftermarketupdate: Underhood Service…January 2006
Cards Fall In Place for Indiana Service Dealer Atlanta – Chris Fox, a service dealer at Indy Tire Centers, Inc. in Indianapolis, outlasted 63 other service dealers to win $30,000 in the 2005 NAPA EXPO Million Dollar Texas Hold’em Poker Showdown, Dec. 7, at Bally’s Hotel and Convention Center in Las Vegas. Sponsored by NAPA
The PCM Effect on Oil Service
As with everything else under the automotive sun, technology is changing the lube, oil and filter market. More specifically, modern technology is making it possible to use the vehicle’s on-board engine management system to mathematically determine the length of an oil change interval. At the most basic level, the PCM simply adds up the mileage
Shop Management: Taking Image-Building To New Heights
If you think you’re doing a great job with customer service, you might want to think again. Dealerships in your area may have the upper hand. Toyota has launched "Image USA II," a dealership renovation program aimed at upgrading dealership exteriors and interiors with an emphasis on special customer "touch points" to provide a new dealership "experience."
Tech Tips: Brake Lubricants – High Temperatures Require High Performance Products
When it comes to brake lubricants, grease is a dirty word. Brake lubricants are specially-formulated products that are NOT the same as ordinary chassis grease or even multi-purpose grease.
Shop Management: Uncovering Missed Service
Uncovering missed service can bring an instant profit, while at the same time resulting in customer gratification. Unfortunately, some services are often overlooked in our daily routine. It’s easy to gain tunnel vision in this business, only fixing what the car came in for, while ignoring the rest of the vehicle. Whether it’s because of time constraints, or some other reason, some services just get forgotten about.
Suspension Vibration Diagnosis
The song “Good Vibrations” by the Beach Boys may have been a big hit in its day, but there’s no such thing as good vibrations or noise when it comes to a customer’s vehicle. Vibrations are annoying and may be a warning signal that something is amiss. So don’t ignore such symptoms. Investigate any unusual
How Much Maintenance
How much maintenance is really necessary to keep a vehicle in good, running condition, safe and reliable? It’s a controversial subject for which there is no simple answer. Maintenance recommendations and requirements vary depending on the year, make and model of the vehicle, the type of driving it undergoes, the environment in which it operates,