Focus on Professionalism as the ‘Common’ Thread of Your Business
You’d probably agree that with all of the opportunities and challenges on the service front these days, there may be little time left in the day to work “on your business.” But now, more than ever, working on all of those business fundamentals necessary to run a profitable shop must be brought to the forefront
Installing Quality Disc Brake Pads
Because today’s lighter and more friction-efficient disc brakes have become very sensitive to differences in friction materials, the issue of selecting a quality brake pad is becoming increasingly relevant to the quality-conscious installer. To illustrate, aftermarket manufacturers of high-performance disc brakes offer literally dozens of racing pads that are qualitatively equal, but vary widely in
Cooling Off: Cooling System Parts and Service
Cooling system service is an absolute “must-do” on any import nameplate. Once a cooling system suffers long-term neglect, it turns into an on-going source of problems for the owner and his servicing technician because, when corrosion starts to take place, the effects can’t be reversed. For that single reason, it’s important to sell your customers