Missed Services
Uncovering missed service can bring an instant profit, while at the same time resulting in customer gratification. Unfortunately, some services are often overlooked in our daily routine. It’s easy to gain tunnel vision in this business, only fixing what the car came in for, while ignoring the rest of the vehicle. Whether it’s because of
Volkswagen New Beetle Maintenance Essentials
The New Beetle has been around for several years now, and except for the classic shape, it’s not the Beetle of old. Unlike its ancestor, this New Beetle is conventional, modern and sophisticated. It has all of the bells and whistles of other current models, the performance and handling of a conventional front-wheel-drive car, and
Checking into Mode $06
Mode 06 is the actual system test data that OBD II looks at when it decides to set a pending code or a current fault code. If the test data is within the limits established by the vehicle manufacturer, the item gets a PASS and no codes are set. But if a value is out of range, OBD II flags it with a FAIL and keeps an eye on the component until the system monitor has run at least twice. Then, if the problem is still there, a DTC is set and the MIL light comes on.
The Ins and Outs of Diagnosing Battery, Charging and Starter Problems
You answer the phone and the voice on the other end says, “My car won’t start.” When temperatures drop, the no-start calls start pouring in. Cold weather increases the strain on the battery, starting and charging system and tends to bring out any weaknesses in these components. Cold weather thickens the oil and makes the
Aftermarket Update: Lighting Problems Top Recent GM Recalls<
General Motors Corp. will recall nearly 1.7 million vehicles in North America, including nearly 1 million sport utility vehicles, to fix tail lights that could loosen and flicker. According to the U.S. National Highway Traffic Safety Administration, (NHTSA), GM said in early November it will recall 946,817 SUVs, which would include 2002 to 2004 model-year
Don’t Be in the Dark About Vehicle Lighting Issues
With Daylight Saving Time (DST) taking effect at the end of October in most of the U.S., darkness falls a little sooner. However, with less light comes more opportunity for your shop. In my opinion, vehicle lighting is an overlooked service. While driving, I often notice many vehicles that have lighting systems that are not
A Tutorial in Hyundai Driveability
Diagnosing a driveability problem starts with the customer interview. When you are able to obtain the proper details about the vehicle’s symptoms, you will be able to diagnose the source of the problem more efficiently. Clues provided by the customer, such as “vehicle starts but runs rough until warm; worse when wet,” is invaluable information
Aftermarket Update: Underhood Service
AMI Announces 2004 Babcox Memorial Scholarship Recipient Bedford, TX – The Automotive Management Institute (AMI), in conjunction with Babcox Publications, recently announced Gregory J. Satori, owner, Satori’s Auto Service, Manitowoc, WI, as the recipient of the Tom B. Babcox Memorial Scholarship. The scholarship recognizes a management-oriented member of the Automotive Service Association (ASA) Mechanical Division.
2004 Underhood Service Repair Market Industry Profile
Welcome to the 2004 Underhood Service Repair Market Industry Profile, our in-depth report of the independent automotive repair market. Our profile below highlights many elements that are a part of doing business in today’s repair shops. The information presented is a good indicator to make short-term predictions about these independent automotive repair shops. It’s also
Perspectives
I was reading my local paper and came across the headline that read, “black boxes” are urged for automobiles. With all the political sparring in the news this election season, my skeptical mind has been in overdrive. Seeing this headline, I read on to find “The National Transportation Safety Board (NTSB) on Tuesday recommended for