How’s Business?…Overall, Business Looks Good
The signs that business will be good in 2005 continue to be apparent from the shop owner level. Optimism among repair shop owners remains as high as it’s ever been during the five years we’ve been tracking this data. Typically the busiest months for most shops are June, July and August and the survey results
Rotating Electrical Parts Back to the Seller
Fighting the Urge To Return Electrica Components
Diagnosis of Faulty ABS Systems
ABS diagnosis typically starts with accessing the associated DTCs and then applying the appropriate flowchart. There will be times when this type of approach will not be possible, or the occasions when it doesn’t yield positive results. When this is the case, it is always helpful to have an understanding of how the systems and
Customers for Life: The Key to Earning Customer Loyalty and Trust
Nothing about your business is guaranteed. The number of repair orders you write each day, the number of vehicles you service per month, the amount of money you’ll spend on tools, equipment and supplies, the amount of time you’ll spend working on and in your business, or your year-end profit. You know all too well
Drum Brakes, Understanding The Hydraulic Side
The wheel cylinder supplies the muscle for a drum brake. Most wheel cylinders are relatively simple: a pair of horizontally opposed pistons mounted inside a cast iron or aluminum housing. A brake line or hose from the master cylinder routes hydraulic pressure to the wheel cylinder, which pushes the pistons out. This forces the brake
Internal Engine Repairs: Begin with Diagnosing Engine Failure Culprits
Saab engine technology has evolved through the years, but the same basic design of the original B202 engine is still used in today’s Saabs. When the 16-valve 2.0L engine (B202) was developed in 1984, I was one of 10 people chosen from the East Coast area by Saab in the United States to attend a
Carley’s Corner: Sorry Charlie, No More Free Auto Repair Advice
As technical editor for Babcox, I frequently receive e-mails and letters from readers who ask me for free auto repair advice. Most of these requests are not from professional automotive technicians, but from motorists who have seen one of our publications while visiting a service facility somewhere. One guy in particular seems to think I’m
Compressors, Condensers & Refrigerant
Hot weather is just a few weeks away in many areas of the country, and that means plenty of air conditioning service opportunities. Years ago, A/C was considered a luxury. Now it’s a necessity. Automatic climate control systems use A/C year-round for defrost and dehumidification as well as cooling. Even so, it’s hot weather that
Marketing Mufflers: Muffler Replacements Are a Fast, Easy Way to Improve Your Shop’s Bottom Line
Have muffler inspections become a low-priority undercar service in your shop? With the introduction of stainless-steel exhaust systems into the import market, it’s easy to forget that muffler and related exhaust parts sales are still a lucrative service that can enhance any profit and loss statement. Muffler replacements can be profitable at any skill or
How’s Business?…Gas Prices Aren’t Helping
After a robust 2004, optimism among repair shop owners was extremely high when we surveyed readers in January 2005. Three months later, with gas prices consistently above $2 per gallon, the mood is changing. During the first week of April, we faxed a survey to 3,000 automotive service and repair shop owners across the country