Battery Tech: How to Inspect, Charge and Replace
The first test of a battery is a visual inspection. There are certain things a technician should look for when inspecting a battery. Some things to look for include the quality of the connection from the battery to the cables. Cracks or other leaks can cause acid spills. Missing battery hold down hardware can cause
Steering Racks: Leak Diagnosis & Repair
Power steering is a wonderful invention, especially for those who lack upper body strength or have puny arms. Years ago it was considered a luxury option mostly for elderly people who drove big Buicks, Cadillacs, Lincolns and Imperials. But today, everybody wants effortless steering, whether they drive an econocar or a three-ton SUV. Consequently, virtually
How Many Choices Does a Customer Really Need?
I was recently at a trade show and as I made my way through the hotel lobby I stopped to buy a cup of coffee. As I stood in line, I noticed I had the usual three choices – small, medium and large. Which to choose? I had to consider how thirsty I was, how
Debunking the Battery
In the automobile, the battery serves three main functions. First is the obvious. It supplies electrical power for the ignition system, starter, computer system, and every other electrical component while the engine is not running (or any other instance when the alternator is not charging). Second, it serves as a reserve power source, should the
Muffler Technology: A Look Inside
Is a muffler nothing more than a steel can with some baffles and tubes inside? That’s how most mufflers look, but there’s a lot more to muffler science than meets the eye. A muffler’s job is to muffle sound. That’s why we call them mufflers. In England they’re called silencers. Regardless of the name, they
Improving Handling with Shock, Strut and Other Upgrades
Handling means different things to different types of drivers. To most people, a vehicle that handles well is stable and predictable. In other words, there are no surprises and the suspension meets the driver’s expectations for normal everyday driving. Whether the stock suspension and shocks are up to the task depends on the vehicle, how
Increasing Summer Profits with A/C Work
Warm weather is just around the corner in many parts of the country, so it’s not too soon to start thinking about ways you can promote A/C service work and boost your profits this summer. More than 90% of new vehicles are now factory-equipped with air conditioning, and more than 80 percent of the cars
Operation, Diagnosis and Repair of Hydro-Boost Power Assist Systems
Hydro-boost power assist was introduced in 1973 by Bendix as an alternative to the vacuum booster. The hydro-boost uses the hydraulic pressure from the power steering system to provide the driver assist in applying the brakes. There are three reasons why a vehicle may be equipped with hydro-boost instead of a vacuum booster: The is
Rotor Metallurgy
In the past few years, the prices of rotors seem to be dropping. Call just about any parts supplier and they can quote you a vast range of prices for the same application. When you compare the rotors side-by-side, they may look the same. But, the difference between a comeback and satisfied customer might be
Reducing Risks And Premiums
By Mark Battersby All insurance premiums are based on the risks involved. Insurance companies evaluate the situation to determine the risk of potential loss that they will have to assume and base their rates on the results. Therefore, any steps that a shop owner or manager can take to lower their risks not only helps
Performing a Pre-Alignment Inspection: Step-by-Step, Brake & Front End
Rack on the floor Secure vehicle on rack. Leave transmission in park or 1st gear on manual transmission cars. Level and lock steering wheel with a holder. Perform a simple bounce test. Check for excessive bounce and noise. Underhood inspection Check engine mounts and struts by rocking the vehicle fore and aft. Inspecting these items
Criminal Inspection Update
Since my last column titled “Criminal Inspections,” I have received a lot of email about the status of the case and how this case will affect other shops. The case has yet to go to trial (at the time of printing), but I did get a chance to talk the shop manager’s lawyer. As far