Ride Control Repairs
Keeping Your Customers’ Tires Glued to the Road
Selling Services, Tools for Selling Ride Control
It has been estimated by one ride control manufacturer, that 80 percent of vehicles in junkyards still have their original shocks or strut units. Part of the reason is that selling shocks and struts is difficult. It is an item that when it wears, it does not cause the vehicle to stop running. When it
Suspension Vibration Diagnosis
The song “Good Vibrations” by the Beach Boys may have been a big hit in its day, but there’s no such thing as good vibrations or noise when it comes to a customer’s vehicle. Vibrations are annoying and may be a warning signal that something is amiss. So don’t ignore such symptoms. Investigate any unusual
Nissan Suspension Repairs
Basic Safety Checks Benefit Both Your Shop and Your Customers
Honda Suspension System Diagnosis and Service
Like most vehicles, the suspension system on a Honda or Acura will give its owner many miles of trouble-free service. But with the amount of miles these cars deliver, it’s only a matter of time before they will need some type of repair. And unlike some of the other systems on the car, the suspension
Performance Upgrades: Tuning, Tweaking & Boosting Your Way to New Profits
The import performance market offers a unique service opportunity for you. Import vehicle owners are accessorizing their vehicles like never before, and many are buying aftermarket performance parts in record numbers. Though many of these parts are sold to people who can install the parts themselves (things like wings, spoilers, lights, big bore mufflers, etc.),
Inspection by the Numbers
As the saying goes: “The devil is in the details”. Another saying is: “The truth is in the numbers.” When performing a brake inspection, both are true. Replacing the calipers and rotors with every brake job may not be the cure all for ending all for fundamental brake repair problems. An inspection of every component,
Shock Replacement Option Require a Proper Assessment of Customers’ “Ride” Expectations
Shock absorber replacements are unique because they represent a big ticket, high profit margin, low liability sales opportunity that happens at least once or perhaps twice during the normal service life of a typical vehicle. Modern shock absorber design is also becoming much more sophisticated than it was just one short decade ago. In conventional
Selling Services: Selling the Scope to Your Customer
While replacing a blown head gasket and re-torquing the head bolts, you reach into your tool box and grab your 1/2-inch impact and rattle the bolts down. Just kidding! You would reach for your torque wrench and accurately follow the manufacturer recommendations for torque patterns and values. To guarantee a quality repair, an accurate torque
Mileage Maintenance
A mere 0.7 of a mile does not sound like much, it is about 3,700 feet, or less than one-third the distance around Daytona International Speedway. On average, the U.S. population of vehicles will get 20 miles per gallon (including light trucks and passenger vehicles). A 0.7 of a mile improvement represents only a 3.5
Alignment and Scan Tools
How can centering a steering wheel during an alignment cause a vehicle to turn a blind eye? In the past two years we have seen more vehicles on the market with stability management and adaptive cruise control. If a vehicle with one of these systems comes into your shop for alignment, be aware that any
BALL JOINTS & BUSHINGS: Worn Components Take Their Toll on Advanced Suspension Technologies
Too often, shop owners and technicians alike assume that suspension systems haven’t changed much in the past 20 years. In reality, nothing could be farther from the truth because today’s import vehicle may incorporate a number of technologies that can be affected by worn steering and suspension components. To illustrate, we’re beginning to see electronic