BOLT ON TECHNOLOGY recently reached a significant repair industry milestone and on the axles of a market expansion that opens up its digital capabilities to every business that works under the hood or chassis of a motorized vehicle.
To date, over 10,000 independent repair shops have taken advantage of BOLT ON’s award-winning software to grow their businesses on average of 40%, according to the company. Shops have experienced this revenue growth through improved customer trust and transparency, greater operational efficiencies and increased average repair orders and repeat visits delivered by BOLT ON’s Digital Vehicle Inspection (DVI) tools.
The company’s DVIs enable shops to share photos, videos and tech notes with drivers who can then quickly and confidently approve recommended repairs and services, set their next appointment and pay for the repairs using their mobile device.
Right before heading into AAPEX and SEMA season, BOLT ON eclipsed a major milestone of 50 million repair photos sent to drivers through its Mobile Manager Pro and cloud-based NextGear platforms. Western Edge Auto Center in Palmdale, CA, a BOLT ON customer since 2015, holds the distinction of transmitting the landmark 50 millionth image, which serves as a testament to how both shops and consumers have adopted multimedia, text-based communications on mobile devices.
Shops sending multiple photos to their customers — including evidence of both “good” items found during an inspection along with items that need to be monitored for potential future service — can increase average repair orders up to 39%, according to BOLT ON’s research.
Expanded Opportunities
The 50 millionth photo shared between repair shop and driver arrives just as BOLT ON announces the availability of its cloud-based product to industry sectors beyond traditional independent repair shops. New and used car dealer service centers, auto body shops, parts vendors, air conditioning specialists, import car specialty shops, truck, RV, motorcycle and marine repair specialists, fleet managers and others can now take advantage of BOLT ON’s award-winning solutions, which include DVI reports, text service reminders, next-appointment scheduling, text-to-pay and other functions to help keep service bays full and cash flow rolling. Shops need nothing more than an internet connection and a mobile device; there’s no need to buy new software or hardware.
For more information, visit the BOLT ON TECHNOLOGY website or call 610-890-3240.
