Mitch Schneider: Who's Not Interested in Becoming Extraordinary?

Mitch Schneider: Who’s Not Interested in Becoming Extraordinary?

I'm excited! And, if you find a hint of evil at the corners of my crooked smile - well, so what! It's been a while, and smiling feels pretty good right about now. What is it that feels so good? I'm afraid you're going to have a wait just a little while longer to find out.

I’m excited! And, if you find a hint of evil at the corners of my crooked smile — well, so what! It’s been a while, and smiling feels pretty good right about now.

What is it that feels so good? I’m afraid you’re going to have a wait just a little while longer to find out.

In the meantime, there is something else I’d like to share with you — the key elements of two books I just finished reading, both written by Seth Godin. The first is “Tribes,” a book about leading and leadership. And, the second is “Linchpin.” a “how-to” book on becoming indispensible. In many ways, “Linchpin” is the logical extension of “Tribes,” and I would highly recommend both books to anyone interested in becoming extraordinary.

You have to stop and think about that last sentence for a moment; at least, I do: “and I would highly recommend both books to anyone interested in becoming extraordinary.”

How sad it is that there is a need to clarify that statement with the awareness, no, the realization, that there are people out there who aren’t interested in becoming extraordinary. But it’s the truth and you know it.

To a large degree, both “Tribes” and “Linchpin” explain the how and the why of it. And the how and the why of it is the reason I’m so happy. Not because I just finished dealing with an individual or a group satisfied and content with the ordinary, but because I just got done dealing with a group of individuals —  a company — a corporate culture, that both elevates and celebrates the extraordinary.

The key elements here are stepping up and stepping out, leading by example and allowing people to follow. Recognize that it can and probably will be messy because you don’t want people to follow blindly. It’s about the work — the art or gift all of us are capable of creating in the work we have chosen to do. It’s about the gift — what we share openly and willingly, often without compensation, with the tribes we lead. It’s about the concept of shipping — finishing what you start and getting the work out on time and under budget. And it’s about the fear — otherwise known as the resistance generated by the “Lizard Brain” (aka: the Amygdala, the part of the brain charged with processing and memory of emotional reactions).

What has any of this got to do with extraordinary, becoming a leader or indispensible, or both? Everything!
Think about it for a second … When was the last time you ran into someone you felt was incredible, extraordinary, indispensible, or a leader who — didn’t lead or lead by example? Who didn’t do the work or get it done? Who didn’t offer the work, their work, freely and without hesitation? Who didn’t meet their deadlines — who didn’t ship on time? And, who, in order to accomplish all of that, hadn’t overcome the resistance?

I didn’t think so.

This is some pretty powerful stuff, powerful when you first encounter it, powerful when you consider what you have encountered, and even more powerful when you begin to understand and integrate these principles into your own life; powerful when you recognize it in others.

In the context of the business world: our world, it is a game-changer – or, at least, it can be. And that’s the reason for my crooked little smile. I’m watching a miraculous transformation take place with one of our suppliers, no less profound no less wondrous and astounding, than watching a caterpillar become a butterfly. I’m smiling because I stand to benefit from all of this and apparently all it took was the appropriate tools and the removal of the necessary obstacles. But the tools were always there and the obstacles could have been removed at any time. What wasn’t there before was the belief, the belief that it was possible, the belief they were capable of removing the obstacles standing between them and the extraordinary.

I don’t think all this occurred because someone read either of these two books. One was just off the presses when I read it and the other was an advance copy. But I do believe none of it would have been possible without a deep, almost innate understanding of the principles advanced in either.

The experience left me even more committed to leading my own tribe than I was before, but it also left me wanting to become a member of their tribe. And by understanding and then choosing to become indispensible within the context of my own tribes, the automotive service company I own and operate and the motorists who follow me and who I take care of, it afforded me the ability to recognize when someone else is trying to do the same for me.

You May Also Like

Embracing Cutting-Edge Solutions the Industry has to Offer

Embracing cutting-edge solutions is strategic and imperative for technicians navigating the constantly changing landscape of automotive maintenance and repair.

Nadine Battah

Remember last month how I said 2024 was your year to be the technicians you always wanted to be? Remaining stagnant as a technician is simply not an option anymore if you want to be successful in the automotive industry. You must proactively seek out opportunities to embrace new tools, techniques and solutions that promise to enhance efficiency, accuracy and customer satisfaction.Embracing what’s new is strategic and imperative for technicians navigating the constantly changing landscape of automotive maintenance and repair.One of the top reasons I can give you for embracing new technology is the potential for improved diagnostic accuracy and efficiency. With the arrival of advanced diagnostic tools, like the Bosch ADS 625X, the Autel IA900, or the Hunter ADASLink, technicians can pinpoint issues with precision, reducing guesswork and minimizing the risk of a comeback. Whether it’s sophisticated tools or cutting-edge software solutions, the ability to leverage these new tools should empower you to deliver next-level service and drive positive repair experiences for your customers.Another thing to keep in mind is that embracing new technology and equipment opens doors to expanded service offerings. From state-of-the-art lifts and alignment systems, to specialized tools designed for specific makes and models, investing in the latest equipment enables you and other technicians to tackle a larger range of repairs and maintenance with confidence and precision. As the technology in cars continue to evolve, so too must the tools and equipment that technicians rely on to get the job done.Embracing new technology and equipment can also lead to improved productivity in the shop. By leveraging high-quality products that are specifically designed for today’s vehicles, you can streamline workflow, minimize downtime and deliver exceptional results for your customers.At TechShop, we understand the importance of embracing new technology, equipment and products in the automotive repair industry. That’s why we’re excited to announce the debut of our all-new “Tool Time” video podcast series, where guests from brands like Ingersoll Rand, Clore Automotive, SATA Spray Equipment and many more will sit down and join Eric Garbe and myself to discuss education and training on the latest products our industry has to offer.Join us as we embrace the future of automotive tool supply and equipment advancements together. And, be sure to subscribe to the TechShop newsletter to stay tuned!

TPMS: Are Retrofits in Your Future?

Installing a retrofit kit can be performed with the tools and equipment you already own and use on a daily basis.

Tire tread
Maximize Your Scan Tool

Are you maximizing your scan tools to their full potential? Don’t let them be just an expensive code reader.

Scan Tool
2024 Is Your Year to Be the Technician You Always Wanted to Be

As we enter 2024, strategic career planning is essential for success in the automotive repair industry.

happy new year 2024
Impact Wrench Technology

Interchangeable anvils are a feature on some new impacts.

Other Posts

Tools in the Eye of the Beholder

We’re here to help you see all the tools, so you can invest wisely.

Multimeter Accuracy: How Important Is It?

Multimeter accuracy is critical for EV diagnostics.

multimeter
More Than A Scan Tool

Scan tools serve as indispensable diagnostic hubs, offering access to a wealth of resources, from OEM technical bulletins to community-documented repairs.

scan tool
Battling Stress and Burnout

Here are some quick tips for managing stress and avoiding burnout in the fast-paced automotive repair industry.

Nadine Battah