Building a Shop Culture of Success

Building a Shop Culture of Success

First, write out your plan for success. Next, be sure to train your entire team at the same time.

Courtesy of ShopOwner by David Rogers

Are you ever done training? 

Does it ever feel like you’re too busy and stretched too thin to focus on your operation? 

It’s harder than ever to find and hire critical team members, so it’s no surprise that during busy summer months, many shop owners feel like they only way to stay on top of higher car counts is to drop everything else so they can focus on working inside the business as an advisor or technician. 

The problem is that the shop has to keep operating, whether or not the owner has time to focus on fixing profit margins or managing their marketing strategy.   

This often leads to the operation leaving significant money on the table at the very same time that the business could be maximizing profits. 


There’s a better way than simply putting your head down and working your guts out for a few months each year. You don’t have to accept the status quo or avoid making changes that could improve your situation just because car counts are up. 

But you do have to stop being the secret sauce to your shop’s success. 

As long as you make yourself necessary, you keep yourself stuck in a situation where you have to work your guts out for months on end every year. As long as you’re the best, the fastest, the most skilled, the most knowledgeable at every position in your shop, the operation’s capacity can never grow more than what you can take on. 

All of which means training.

You May Also Like

Choosing Tire & Wheel Service Equipment to Enhance Profitability

Tire and wheel service covers a range of items that provide opportunities for shops to enhance their profitability. Choosing which services a shop wants to provide will determine where the shop owner should make his or her capital investments.

Buying a car is but the start of the journey of vehicle ownership. Service and maintenance is what keeps it running. Since vehicle owners pay closer attention to service items that have the most impact on driving performance and safety, tire and wheel service is one that is rarely ignored for precisely these reasons. That said, savvy automotive repair shop owners know the value of making their business a one-stop shop for their customers by offering services in this category.

Editor’s Notes: Google Reviews & SEO

When optimizing your shop’s site on potential customers’ search results, Google sets the rules. Did you know that even the reviews your shop receives from customers factor into your SEO?

Google and SEO
Lift Your Shop’s Profit Potential; Align It with Your Goals

When investing in major equipment, such as a lift or alignment machine, quality and efficient service are essential features. This article highlights some of the attributes to keep in mind before your next purchase.

Editor’s Notes: How Facebook Advertising Can Work for Your Shop

“With a few clicks, you can share a promotion or advertise your shop with a budget and timeframe that you control.”

Editor’s Notes: Visually Promoting Your Local Business with Social Media

Your smartphone’s camera will become one of your new favorite marketing tools! There’s always something interesting you can share, and it won’t take too much time; just a little effort.

facebook, instagram and twitter icons

Other Posts

Your Shops’ Online Presence is Your Strongest Tool

Having a strong online presence is a crucial tool for shops in the industry to thrive in the digital age.

Tekmetric Launches Digital Authorization Update

Shop owners can now go paperless and mitigate risk through digital authorization procedures.

BOLT ON Integrates with Protractor Shop Management Platform

Through its collaboration with Protractor, BOLT ON can now easily integrate its cloud-based NextGear product.

Desert Car Care Shop Profile

TechShop goes on the road to Desert Car Care and learns how they use shop management software to improve their efficiency.