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Searching for the Diagnostic Path

Most recently, I’ve found myself dealing with an increasing number of random, multiple-code complaints that involve computer operating strategies and networking communications issues in which the multiple trouble codes or DTCs tend to be symptomatic, rather than indicative, of a component failure. A basic illustration of what I’m talking about is a simple DTC 44,

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When we last ran the Underhood Service Repair Market Industry Profile in October 2002, the issues surrounding the shop owners’ right to gain repair and service information headlined that feature. Now, for the second time in two years, lawmakers are again being asked to step in and address the dispute regarding accessing data for repairing

2004 Underhood Service Repair Market Industry Profile

Welcome to the 2004 Underhood Service Repair Market Industry Profile, our in-depth report of the independent automotive repair market. Our profile below highlights many elements that are a part of doing business in today’s repair shops. The information presented is a good indicator to make short-term predictions about these independent automotive repair shops. It’s also

News: Underhood Service

CARQUEST Selects 2004 TECH-NET Professional/ASE Technician of the Year Raleigh, NC – Richard Robb of Elkhorn, WI, has been named the 2004 TECH-NET Professional/ASE Technician of the Year. Owner of Hi-Tech Automotive, Robb is an ASE-certified master automobile technician with L-1 certification. He was selected for the award after meeting the criteria set by CARQUEST

Underhood Service: News

New Brochure Is A Perfect Teaching Tool The service advisor must educate customers about preventive maintenance and repair, and these professionals need tools to familiarize motorists with what’s under the hood and around the car. To make the service advisor’s job easier, the Car Care Council has developed a new brochure. Simply titled, Be Car

Ford Timing Belts & Chains

Timing belt and chain replacement is one service that isn’t going away any time soon. Most Ford engines with overhead cam timing belts have a recommended replacement interval of 60,000 miles to 120,000 miles depending on the application (see the chart on page 54). So if a customer is driving a vehicle that is more

Editor’s Notebook

With the month of June comes graduation ceremonies and commencement speeches that are filled with emotion and congratulatory remarks, words of encouragement, and challenges to graduates to fulfill their dreams, make their mark on society and change the world to make it a better place. These “dreams foster goals, and achievement brings success” messages should

News: New AAIA Chairman Caracci Lays Out ‘Positive Vision for the Aftermarket’

Broadview, IL – David Caracci, newly elected chairman of the board of directors for the Automotive Aftermarket Industry Association (AAIA), has laid out his “positive vision for the aftermarket as we work together to meet the challenges and potential of today and tomorrow.” As he assumes one of the most influential roles in the U.S.

Muscling in on Restoration Work: Part 2

There’s a hot trend in the automotive aftermarket to return car owners to the past. Literally. Today, aging baby boomers are spending big money on “recapturing the rapture” of the cars of their youth. Just turn on your television any evening and you’re sure to find some type of automotive program on the cable and

News

What do you get when you cross Las Vegas and Automotive Aftermarket Industry Week? A working vacation worth taking this fall. You’ll find so much to see and do, you may not even go near a slot machine. In addition to coinciding with CARS, AAIW – which includes the AAPEX and SEMA shows – will