Management: Who Will Fix the Cars in Five Years?
Recently, I was asked to address members of the Chesapeake Automotive Business Association (CABA) on the topic, "Who will fix the cars in five years?" The challenge was to put together a 60-minute presentation that would answer the question and not offend the audience of shop owners and technicians.
Building Hot Rod and Muscle Car Engines
Sometimes the best opportunities are cleverly hidden in plain view. As one example, when Chris Lafferty of Lafferty Engine Creations was asked why he opted to expand beyond race engines into the hot rod and muscle car arenas, he said, "Just look outside." His North Carolina facility sits squarely in the middle of both NASCAR and cruisin’ country.
Shure Introduces the TC3 System – Technician Customer Care Center
Shure Manufacturing Corporation’s TC3 System (Technician Customer Care Center) is the present and future of today’s high-tech maintenance, repair and service facility. The TC3 System integrates all of the essential workspace, storage, tools and equipment that a busy service technician needs to maximize their efficiency and productivity.
Perspectives: Who Will Fix the Cars in 5 Years?
Recently, I was asked to address members of the Chesapeake Automotive Business Association (CABA) on the topic, “Who will fix the cars in five years?” The challenge was to put together a 60-minute presentation that would answer the question and not offend the audience of shop owners and technicians. Skip Potter, the executive director of
Tech Tip: MIL Illuminated, System Lean in Ford/Lincoln/Mercury Vehicles
This article is intended to aid in diagnosing DTCs P0171, P0174, P1130, P1131, P1150, P1151, P2195 or P2197 (system lean or lack of HEGO switches) when a vacuum leak is present. HEGO sensors, MAF sensors and PCM replacements are not an effective repair when a vacuum leak is causing the above DTCs.
The Rip Off: Do you Love the Aftermarket?
A few weeks ago, I invited an old friend and former co-worker to lunch. I have to admit, my motives were not entirely focused on “catching up,” as he now works for a local company I have been eyeing as a potential customer for quite some time. Of course, I casually worked his company’s fleet
News Update: Auto Value/Bumper to Bumper Provides Membership in CCPN
Auto Value and Bumper to Bumper announced that in 2007, every certified service center is now officially a member of the Automotive Aftermarket Industry Association’s (AAIA) new Car Care Professionals Network (CCPN). The CCPN was created to represent, support and improve automotive service centers and provide them with a national platform to promote communication and
Diagnostic Dilemmas: Getting In-Sync with a Couple Wranglers
It’s axiomatic in the diagnostic trade that, as soon as one thinks he has command of a particular system, the gods of technology pitch a curve ball that unerringly slips under the swing of the diagnostic bat. Not that I’ve never seen a 4.0L Jeep engine before; I’ve serviced dozens, perhaps hundreds of them. The
Cliplight Introduces Auto Industry’s Only Warranty for Mobile A/C System Sealant
Cliplight Manufacturing Inc., a manufacturer of professional tools and service products, introduces the Super Seal Premium (SSP) Warranty. SSP is the only a/c sealant product to offer a warranty covering damage to mobile a/c system components.
Point of View: Image is Everything
In America, many times this is true. Image is everything. Many people think, “If I’m doing a great job, why does it matter how I look?” In America, right or wrong, it matters. Perception is the first half of the battle for business you must fight every day. Envision this scenario: A car breaks down