Utilizing Technology In the Service Garage
Shops that use technology effectively will increase customer service and improve internal processes to boost satisfaction.
PLZ Aeroscience Acquires Champion Brands to Expand Full-Service Automotive Capabilities
With this acquisition, PLZ expands its full-service automotive and industrial offerings, positioning the company to better serve its customers with a comprehensive suite of aerosol and non-aerosol products.
CarMD Marks 10 Years of Check Engine Light Repair Trends
A decade of diagnostic data from more than 41 million unique vehicles.
Mitchell 1 Enhances Wiring Diagrams in Latest ProDemand Software Release
Mitchell 1 announces the latest release of ProDemand repair information software includes enhanced wiring diagrams featuring intelligent navigation that takes users directly to the specific component diagram — with the related wires automatically highlighted.
CEMB Gives Recommendations on How to Sell Wheel Alignment Service
CEMB gives proven recommendations on how successful alignment shops increase alignment sales and provide the best possible service to their customers to maximize profitability.
Mitchell 1’s New ProDemand 1Search Feature Delivers OEM and Experience-Based Repair Information Together
Advanced search technology helps service professionals fix more cars. The information is organized into the familiar tabs in the ProDemand dashboard, enabling the user to easily find the most relevant information to solve their specific repair problem.
Mitchell 1 Offers ‘Winter Escape’ Sweepstakes
One sweepstakes participant will be chosen at random as the grand-prize winner and will receive round-trip airfare for two people to San Diego, three nights in a double occupancy room at a four-star San Diego hotel, a rental car and $500.
AVI Releases ASE G1 Test Prep Program: Auto Maintenance And Light Repair
AVI expands its ASE Test Prep product line with the introduction of the G1 Test Prep Program, which covers preventive maintenance and light repair services.
Directions: Irv Gordon And His Red Volvo P1800 Closing In On Auto History
Irv Gordon, a 73-year-old retired science teacher from Patchogue, NY, holds the Guinness Book of World Records recognition for most miles driven by a single owner in a non-commercial vehicle, and has driven more than 2.99 million miles in his shiny red Volvo.
Underhood Service May Issue Is Available On-Line
In this issue, you will find tech features on handling service issues on Honda Hybrid vehicles from Larry Carley, and solving problems on the Cummins Diesel engine used in Dodge trucks written by diesel specialist Bob McDonald.
Frank’s European Service Hosts Grand Opening Of New Service Center; Third In Greater Las Vegas
Frank’s European Service, famous for its “Golden Wrench” service for European luxury cars and trucks, is celebrating 12 years of serving customers in the Las Vegas area and marked this milestone with the Grand Opening of its new service center on Rainbow Boulevard.
Identifix Launches Direct Quote Estimating Tool
Estimating tool enables shop owners and counter staff to easily build customized estimates in a reader-friendly format that customers can understand.