Fras-le, one of the largest friction material manufacturers in the world, was named "Most Improved Supplier" for 2010 by Carlisle Brake and Friction. Fras-le was one of six suppliers to receive awards from the company. Fras-le and Carlisle have been working together since 2004.
In presenting the award, Carlisle cited several factors leading to the award including Fras-le’s "excellent communications skills." In addition, Carlisle said Fras-le: "Accomodates schedule changes to support fluctuating customer demands." The company also mentioned that due to long lead-times, Fras-le "uses our (Carlisle’s) forecast to order components to ensure on time delivery." Finally, they mentioned Fras-le’s strong ethic of "working 24/7 for the last eight months including holiday shutdowns."
"This is a great honor to be presented with this prestigious award," said Zomar Oliveira, director of operations, Fras-le. "It is a tesimony to our dedicated team of professionals who work to meet and exceed customer expectations."
Fras-le customer service support team representatives were specifically mentioned in the award process, including: Alexandra Toigo, Felipe Fetter, Thomas LeBlanc and Fabio Jurchaks.
Fras-le brake pads and linings, known for their quality and performance features, are available in the North American OE and aftermarket, as well as in more than 80 other countries. All of the company’s North American friction products are comprised of application specific formulations. Each product is made from top-quality raw materials that are asbestos-free.
For more information about Fras-le, phone: (248) 592-5000, e-mail: [email protected], or visit: www.fras-le.com/nabrakes.
