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This SK Tools Sale Is for Every Gearhead on Your List!

With the promo code HOLIDAYGEARS40, you can take up to 40% off SK Tools sitewide so you can stuff stockings with sockets and gift the SK X-Frame Ratcheting Wrenches this X-mas.

‘Tis the Season for Special Gifts From Snap-on

From screwdriver sets to cordless tools to plasma cutters, the perfect gift to fit any budget is all in one place.

How They Work: Frame Machines

Karl Kirschenman advises if you’re not actively using your frame machine in your repair processes, you’re wasting a valuable resource that could be contributing to safe repairs and also making you money.

Japanese Auto Masters: Shop’s Customer Service Philosophy Hinges On The ‘Golden Rule’

Tom and Cindi Potter have had quite the adventure when it comes to the location of their successful import shop, Japanese Auto Masters in Virginia Beach, VA. The husband-and-wife team opened the shop in 1982 at a time when few independent repair shops focused on Asian vehicles.

Make Sure Your Customers Are Taken Care Of

If you’re going to be closed for the holidays, or any part of the holiday season, make sure that your customers know about it, and make sure that your after-hours phone message clearly states when you’re going to be closed and who to contact if your customers need any emergency service or repairs.

Yokohama Kicks Off ‘Autumn Escape’ Promotion

Yokohama Tire Corp. (YTC) is helping consumers get ready for fall with a new national mail-in rebate promotion. The “Autumn Escape” campaign, which runs through Nov. 17, offers consumers a $60 Visa prepaid card after the purchase of any set of four Yokohama GEOLANDAR H/T-S, AVID Ascend, AVID ENVigor or AVID ENVigor ZPS tires.

Can Your Auto Repair Business Run Without You?

I received a distressing email the other day from a fellow shop owner. The shop owner stated in his email that he was scheduled for surgery the next day, and asked if I knew of a tech who was looking for temporary work. He went on to say that his other tech (a full time Police Officer), works at his shop between shifts, and with him out of commission due to surgery, he will need help in the shop. This shop owner fills in when the tech is working at his other job. This shop owner has been in business for more than 25 years and is well into his fifties. What’s wrong with this picture?

Service Solutions LLC Announces Holiday Tool Giveaway Contest

Service Solutions LLC recently announced a holiday tool giveaway contest that runs through Dec. 14, 2012. This three-week contest is exclusive to Facebook fans of OTC, Robinair, Actron and Sunpro – with two winners from each brand page, for a total of eight winners.

Service Solutions LLC Announces Holiday Tool Giveaway Contest

Service Solutions LLC announced a holiday tool giveaway contest that runs through Dec. 14, 2012. This three-week contest is exclusive to Facebook fans of OTC, Robinair, Actron and Sunpro – with two winners from each brand page, for a total of eight winners.   "The holidays are the perfect time to say ‘thank you’ to

ASA Special: New Members Eligible For Gift Card Drawing

The Automotive Service Association (ASA) is offering a “new member” special through Dec. 7, 2012. One lucky member will win a $100 VISA gift card – just in time for the holidays.