Selling Safety: Helping Customers Understand TPMS
There’s an old television commercial that starts: "How do you spell relief?" Thinking about tire pressure monitoring systems (TPMS) instead of stomachs, a tire dealer might ask himself or herself: "How do I spell opportunity?" Try S-A-F-E-T-Y!
Tips to Make the Most of Pre-Vacation Automotive Maintenance
With 72 percent of Americans planning to hop in the car and take a road trip this summer, according to a MapQuest study, drivers will need their cars to be in top shape while they are away from home. Companies will want to capitalize on this business by educating customers on the potential dangers before they drive away.
Survey Question for Technicians and Shop Managers
In your opinion, what is the best scan tool on the market? What feature do you use the most?
Mitch’s World: Getting Started …
Mitch Schneider, a nationally recognized automotive service professional, author and lecturer, has joined Babcox Publications as a senior contributing editor. He will have a regular column on Autocarepro:news. This is his first column and we look forward to many more to come.
Management: Being Your Customers’ Personal Shopper
Parts shopping is a service you provide every day to every customer. It takes research and experience to be able to do it well, and when it’s not done well, the result is a comeback or a lost customer.
Old & Dangerous? RMA Says Tire Age Not an Issue
A study undertaken by the Rubber Manufacturers Association (RMA) claims there is no correlation between the end of a tire’s "safety performance" and its chronological age.
Survey Question for Technicians and Shop Managers
How many times a month do you ask a new car dealership for technical repair information to solve a tough repair problem?
Robinair Offers Tips on Maintaining Your Recovery, Recycle and Recharging Equipment
Recovery, recycle and recharge machines are designed to provide years of reliable service. However, it’s an electro-mechanical device and, as such, does require routine maintenance. Following are a few tips to keep your machine running at peak performance.
Survey: What Training Formats Best Suit Your Individual Needs?
To be successful in today’s marketplace, it’s important to take advantage of training opportunities. In order to meet the specific needs of individual technicians and shop managers, training is available in many different formats. Click HERE to let us know the training formats that best suit your needs.
Pennzoil Offers Advice on Oil Change Intervals
One of the great debates in automotive service is oil drain intervals. The correct oil change interval is the one prescribed by the engine manufacturer that can be found in a vehicle owner’s manual.
Shop Management: Training Challenges Every Shop Faces
Although shop owners are routinely encouraged by industry leaders to provide from 40 to more than 100 hours per year training for each technician, some shop owners are failing to see a return on their training dollar.
Management: Optimistic Industry Trends Can Mean Full Bays
As the editor of an automotive aftermarket business-to-business magazine, I get forests of news items, press releases and industry trend reports each month. Looking over some recent releases, I’ve found that there seems to be quite a bit of optimism for our industry and your businesses.