Inside the Scan Tool

Inside the Scan Tool

A look at the internal and external components that affect performance and durability.

A scan tool is a computer like any other, and when buying a computer, you ask questions about the Central Processing Unit (CPU), graphics capabilities, memory, storage and other factors such as Bluetooth ability and the quality of a camera.

This gets overlooked at times when focusing on the features of a scan tool that benefit us directly, such as vehicle coverage. But, shopping for a scan tool should include a look at the internal and external components that affect the performance and durability of the unit.

Durability

We’re used to being careful with our computers, but our scan tools don’t have the luxury of a padded bag and clean, dust-free environment to live in. They’re going to get dirty, and we’re careful not to drop them, but it’s a possibility we will as some point. At minimum they’re going to get bumped and jostled and shaken from time to time. The construction of a scan tool and its resistance to impacts is important.

The Screen

Touch screens are the most popular style used on computers today, and there are two different types, capacitive and resistive. Resistive touch screens are made up of two flexible sheets coated with a resistive material and separated by an air gap. These work well, but the multiple layers tend to give the display a slightly blurry appearance, whereas a capacitive touch screen is optically flat, providing a very clear display. Capacitive screens are generally preferred and are also more sensitive than a resistive screen.

Some scan tools feature an additional level of protection for the screen identical to the screen protectors we’re familiar with for our cell phones. Look for this type of protection. Resolution is an indication of the ultimate clarity of the display. Generally speaking, the higher the better. It’s expressed in the number of pixels, width by height.

Operating Systems

The operating system is the brain of the scan tool, managing the memory, the processes and all the additional software and hardware. Most of us are familiar with these, and they’re an important part of the scan tool we choose. Common systems are known for having good support, regular updates and dependable operation.

The CPU is the part of a computer that executes the commands from the operating system. The more powerful the CPU, the more commands it can execute at the same time. Powerful scan tools use powerful CPUs by recognized companies, simply because they get the job done!

Memory and Storage

RAM (random access memory) and storage are two different things, but equally important. Storage is like an electronic filing cabinet; it’s permanent memory. Storage is usually ample in today’s computers but think about updates and how quickly technology advances. You can’t have too much. 250 gigabytes (GB) is a standard amount on most computers and tablets, and more than adequate for a scan tool.

RAM can be considered short-term memory. Data and information from storage is loaded into RAM any time software is launched, so the computer can quickly access it. When you’re accessing multiple files or programs or using graphic-intensive software, RAM is what allows this to happen at high speed. 8 GB of RAM is standard for most computers, and more is generally only needed for things like gaming, video production and graphic design.

Camera

Megapixels determine how much detail the camera can capture. Typical cameras used in electronics and security today are 4 megapixels (MP) or higher, which is more than adequate for what we need. The higher the number the better, but consider that most professional photographers use cameras with between 20 and 30 MP. These high resolutions, primarily a benefit only for printing a large image, are simply not necessary for our use of a camera on a scan tool, which is why you won’t see those high numbers associated with one.

Bluetooth

Bluetooth is a wireless technology that transmits data over a short distance. The nicest advantage of a Bluetooth-equipped scan tool is its communication with the OBD dongle, so we’re not strapped to the car with a short cord. It’s a great feature! TS

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Open Up Your Scan Tool Options

Buying a scan tool can be difficult.

In today’s competitive world of business, considering the coverage of a scan tool is an important decision that directly affects the productivity of technicians, but can also open opportunities for your shop. Buying a scan tool is difficult. In the past, we had more concerns over operation and operating systems, as the technology wasn’t up to par.Today’s scan tools leave that concern behind, with computer technology rarely in question, but now it’s important to shift our focus on what we can ultimately do with our scan tool. Initially, we ask, is the coverage adequate for the cars we work on? But, we also need to consider the additional benefits a scan tool can offer to a technician, such as technical data, repair information, repair times, technical service bulletins, recalls and troubleshooting procedures.Features such as this hold considerable value at the fingertips of a technician. But, there’s still more to consider. What direction will your shop, or you take in the future? As mechanics, we always knew we could fix anything. If need be, we’d work on a lawnmower, motorcycle, boat or tractor.Our mechanical skillset hasn’t changed, but multiple industries have faced the same challenges and advancements as automotive. And, while it’s probably out-of-sight, out-of-mind, if you decide to work on anything outside your normal repertoire, you’ll find it’s equipped with just about the same technology. Except one thing, the protocol.When you buy a scan tool, will it have options for motorcycle, marine and offroad vehicles? What about heavy trucks? They’re all valid ways to make money. They’re broken, and you can fix them. That is if your scan tool supports the protocol.Protocol is nothing more than an electronic language; the way in which a scan tool can communicate with different types and makes of vehicles. While all automobiles sold in the US since 2008 follow a standard CAN protocol, there are still different aspects of it depending on vehicle manufacturer, and there were multiple protocols pre-2008. Motorcycles, commercial trucks, off-highway vehicles, and marine all utilize a common type of CAN network which we are familiar with, but again with different protocols.When considering a scan tool, your primary concern is automotive diagnostics. But what else is it capable of? Can it open other options for service opportunities? Does the scan tool manufacturer support additional protocols and is this scan tool compatible with other equipment to capitalize on these other industries? Depending on your vision for the future, these are all important questions to answer.Another important factor is Advanced Driver Assistance System (ADAS) service and calibration. This is the hot topic in the industry, and the expanded need for service will be coming quickly. Your scan tool will need to not only perform the diagnostics on these systems, but will it need to have compatibility with ADAS calibration equipment. Technology isn’t slowing down, and you can’t afford to buy two scan tools. Make sure your next purchase has the options you need now and in the future. TS

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