Mercedes EQS Service Opportunities

Mercedes EQS Service Opportunities

EQ is the EV brand for Mercedes. It is the equivalent of Audi’s Etron or VW’s iD brands.

Vs from German manufacturers Mercedes, Audi and VW. Many of these offerings were SUVs and crossovers. One of the rare sedans was the Mercedes-Benz EQS. Think of the ESQ as the S-Class of EVs. It has several unique features and a complete suite of ADAS and autonomous features.

EQ is the EV brand for Mercedes. It is the equivalent of Audi’s Etron or VW’s iD brands.

So, what are the opportunities for shops with EQ vehicles? The EQ lineup borrows a lot from conventional platforms like suspensions, brakes and low-voltage architecture. If you are concerned that you have lost internal combustion engine and transmission repairs, the EQ series has other service opportunities like the thermal control systems, battery and charging system. 

Autonomy and Redundancy

The EQS sedan and SUV are classified as Level 3 Autonomous Vehicles, according to SAE. Braking, steering, power supply and some parts of the sensor systems are designed with physical and functional redundancy. The battery, steering motor, wheel speed sensors and algorithms used by the system for data calculation are likewise duplicated. You can see this engineering concept in practice when you open the trunk and see two low-voltage batteries. Also, the front wheels have dual wheel speed sensors per wheel. 

ADAS Sensors

Some aspects of the sensor system are also functionally redundant because their different physical concepts (including optical, ultrasound and radiowaves) are mutually corroborative, thereby ensuring safe operation at all times. This mainly encompasses radar, cameras and LiDAR. However, ultrasound and moisture sensors, as well as microphones, also deliver valuable data. Overall, more than 30 sensors detect the road conditions.

AMG EQS

When the EQS was introduced, Mercedes announced the AMG option. The Mercedes-AMG EQS 53 4MATIC+ is a performance-oriented version with two motors. The electric powertrain with one motor each at the front and rear axles has fully-variable AMG Performance 4MATIC+ all-wheel drive.

Loud and Proud

The EQS brings a new, powerfully “sonorous” sound to electric driving. Its sound system uses special speakers, a bass actuator and a sound generator to create a special sound experience in two versions: “Authentic” and, as an option, “Performance” for EV models.

The Battery

The new Mercedes EQS is equipped with a powerful 400-volt battery manufactured using the latest lithium-ion technology. A major advance in sustainability has been achieved in cell chemistry, with cobalt content reduced by 10 percent.

The high-voltage battery has a usable energy content of 107.8 kWh. If the customer opts for the AMG package, one special technical feature is the AMG-specific wiring, which is adapted to the high-performance capacity. 

Charger Compatibility

Thanks to the onboard charger, the EQS can be conveniently charged at home or at public charging stations with up to 22 kW (optional) of A/C power. The battery certificate stands for the long service life of the high-voltage batteries. The battery can last 10 years or up to 155,000 miles. The charger port uses a conventional CCS design. This design is used by the majority of EVs.

Suspension

The suspension on the new Mercedes EQS features a four-link axle at the front and a multi-link axle at the rear. The optional air suspension system combines with adaptive, electronically controlled adjustable damping, together with rear-axle steering as standard. The rear-axle steering angle of up to 9 degrees greatly enhances the agile handling of the large sedan. The turning circle is less than 38 feet.

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Getting an error message on your scan tool? Here are some tips to help you out.

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There was a problem parsing the package,” read the error message on the screen when I attempted to launch the diagnostic function of my scan tool. Of course, I had no idea what that meant, and it proved even more frustrating since I needed to diagnose something. But that’s the way of the world; computers and their weird errors.So, what are you supposed to do when this happens? It’s not as common when your scan tool has already been set up and you’ve been using it, but it does happen, as was the case with this scan tool that I’d had for over two years.If you’re like me, the error message might as well have been written in Martian. But, what we can use to our advantage today is that in the grand scheme of things, there are very few different operating systems (OS) that are used across the board, and today’s scan tools use the same operating systems as all of our computers and electronics. We can all name the big ones. Windows and Apple are the first two that come to mind for computers and larger electronics, and when it comes to smaller devices and cell phones, Android and Apple iOS are the most popular.There are others to be sure, but regardless, the point is that these aren’t isolated systems – there are millions of devices utilizing them and, as a result, if there’s a particular error, you aren’t going to be the only one, and there’s a good chance it’s already documented.My first thought was to call customer support for this particular scan tool, but to test the theory I was building, I decided to Google the error. I didn’t find a specific result for my scan tool, but dozens regarding the same error message for the same OS, and all with the same solution – downloading and installing a specific app.Just to be sure, I called customer support before attempting a repair. All I had to say was “I’m getting an error on my scan tool,” and the rep on the line asked, “There was a problem parsing the package?” The resolution was downloading and installing the same app that I had previously identified in my Google search.While I’d always recommend calling customer service when possible, this is a good example of the power of the internet, and the fact that even in a world filled with deception, viruses, and bugs, it’s easy to recognize the legitimacy of information such as this on the internet. You just have to get comfortable with it.

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